Nalee Xiong Email & Phone Number

Saint Paul, Mn, Us

Arden Hills, Mn

St Paul, Minnesota, United States

Greater Minneapolis-St. Paul Area

- Research and analyze sales and rebate data to ensure there are no duplicate or additional rebate issue's. -Collaborate with distributors to resolve rebate discrepancies.

- Helping buyers and sellers achieve their real estate goals.

St. Paul, Mn

• Process sales order in accounting system, organize and file documents, and assist with projects.• Verify customer invoice information against the information in Sage and print the documents for the Customer Service Manager; worked with customers to get ship point address change.

Brooklyn Park, Mn

• Created Claim process documentation and trained the India Claims team via Skype and phone conference. • Created Claims process improvements and documentation. • Determined final decision on carrier versus vendor liability by analyzing up to five documents to resolve shortage, damage, out of temp, or accident claims; reached out to the appropriate internal partners. • Ensured Transportation Service Providers were notified of shortages and damages following contracts by preparing… Show more • Created Claim process documentation and trained the India Claims team via Skype and phone conference. • Created Claims process improvements and documentation. • Determined final decision on carrier versus vendor liability by analyzing up to five documents to resolve shortage, damage, out of temp, or accident claims; reached out to the appropriate internal partners. • Ensured Transportation Service Providers were notified of shortages and damages following contracts by preparing carrier claim packets and filing the claims with the carriers in the Focus Database. • Processed checks for payment of claims and journal entries in SAP to credit the claims account when checks were deposited into the incorrect account. • Researched and responded timely to Transportation Service Providers' declination and reconciliations. • Partnered with internal and external partners to resolve accident issues, domestic, Target.com, and import ocean claims; collected payments. • Developed strong working relationships with the Transportation Service Providers claims staff and representatives, vendors, accounts payable business units, asset protection, marketing and distribution center partners to identify shortage trends; acted as a resource to my team. Show less

Brooklyn Park, Mn

• Prepared Lawson / SAP journal entries, updated Excel reports, and filed carrier claims in HOST systems.• Managed check deposits and accuracy of check applications in the claims systems.• Aligned with internal and external business partners.• Created and updated process documentation, and performed administrative and Claims Specialist duties.• Managed team mailbox by responding to emails, request for missing damage claim documents, and forwarding the appropriate emails to the… Show more • Prepared Lawson / SAP journal entries, updated Excel reports, and filed carrier claims in HOST systems.• Managed check deposits and accuracy of check applications in the claims systems.• Aligned with internal and external business partners.• Created and updated process documentation, and performed administrative and Claims Specialist duties.• Managed team mailbox by responding to emails, request for missing damage claim documents, and forwarding the appropriate emails to the appropriate contact or team. Show less

Brooklyn Park, Mn

• Communicated with internal business partners to resolve disputes claims.• Researched information from systems such as Lawson, Order Management, Web Focus, and Work Desk.• Corrected rejected delivery receipt in the Work Desk system.• Assisted Vendor Help Desk team with calls regarding invoice and delivery receipt requests.

Bachelor'S Degree, Management Information Systems, General, 3.61

Associate Of Arts And Sciences (A.A.S.), Business Administration, 3.4