Nalee Xiong Email & Phone Number

Arden Hills, MN

St Paul, Minnesota, United States

Greater Minneapolis-St. Paul Area

- Research and analyze sales and rebate data to ensure there are no duplicate or additional rebate issue's. -Collaborate with distributors to resolve rebate discrepancies.

- Helping buyers and sellers achieve their real estate goals.

St. Paul, MN

• Process sales order in accounting system, organize and file documents, and assist with projects.
• Verify customer invoice information against the information in Sage and print the documents for the Customer Service Manager; worked with customers to get ship point address change.

Brooklyn Park, MN

• Created Claim process documentation and trained the India Claims team via Skype and phone conference.
• Created Claims process improvements and documentation.
• Determined final decision on carrier versus vendor liability by analyzing up to five documents to resolve shortage, damage, out of temp, or accident claims; reached out to the appropriate internal partners.
• Ensured Transportation Service Providers were notified of shortages and damages following contracts by preparing… Show more
• Ensured Transportation Service Providers were notified of shortages and damages following contracts by preparing carrier claim packets and filing the claims with the carriers in the Focus Database.
• Processed checks for payment of claims and journal entries in SAP to credit the claims account when checks were deposited into the incorrect account.

Brooklyn Park, MN

• Prepared Lawson / SAP journal entries, updated Excel reports, and filed carrier claims in HOST systems.
• Managed check deposits and accuracy of check applications in the claims systems.
• Aligned with internal and external business partners.
• Created and updated process documentation, and performed administrative and Claims Specialist duties.
• Managed team mailbox by responding to emails, request for missing damage claim documents, and forwarding the appropriate emails to the… Show more
• Managed team mailbox by responding to emails, request for missing damage claim documents, and forwarding the appropriate emails to the appropriate contact or team. Show less

Brooklyn Park, MN

• Communicated with internal business partners to resolve disputes claims.
• Researched information from systems such as Lawson, Order Management, Web Focus, and Work Desk.
• Corrected rejected delivery receipt in the Work Desk system.
• Assisted Vendor Help Desk team with calls regarding invoice and delivery receipt requests.

Bachelor'S Degree, Management Information Systems, General, 3.61

Associate Of Arts And Sciences (A.A.S.), Business Administration, 3.4