• Crafted long range and daily staffing plans for inbound receiving and returns processing departments, efficiently managing over 300 associates across a 24/7 schedule with 4 distinct shifts in order to optimize labor allocation and maintain ideal backlog targets• Implemented lean inventory management and procurement strategies for essential materials (bags, boxes, tape) by forecasting usage trends to maintain minimal stock, achieving 21% in savings against the allocated FY24 budget• Developed Microsoft VBA tools used by operations management to streamline collection of 800+ daily datapoints regarding staffing trends• Optimized data management for onsite operational equipment (laptops, desktops, scanners) and analyzed projected operational volumes to calculate future equipment needs, ensuring efficient procurement planning for assets totaling over $1M in value

• Developed and implemented an analytical labor management tool for measuring and optimizing warehouse workflow by improving real time workforce allocation in outbound e-commerce operations• Coordinated and presented capstone project regarding employee recruitment and retention strategy

• Instructed Karate classes for children ages 4 to 12• Managed after school program to engage children while instilling the values of leadership, cooperation, self-actualization and self-confidence• Trained for over 14 years in martial arts with experience in taekwondo, karate, boxing and jujitsu as a student, competitor, and instructor

• Managed chapter internal affairs and worked to cultivate, articulate, and efficiently implement organizational mission objectives• Lead and oversaw more than 20 committees (including recruitment, philanthropy, and housing)• Received chapter accolades during term of service including: Highest New Member GPA 2021, Highest New Member Retention Rate 2021, Brotherhood of the Year 2021

• Managed recruitment committee to develop and implement plans towards growing the chapter and onboarding talented and suitable recruits• Oversaw engaging weekly meetings for the recruitment committee designed to facilitate collaborative and inclusive problem-solving and innovative ideas to accomplish long and short-term strategic objectives

• Ensured timely fulfillment of orders from warehouse entry to outbound delivery with a partner courier• Organized the facility floor to facilitate a more logistically functional environment• Applied critical thinking and teamwork to address internal warehousing issues and redundancies• Mentored new employees to familiarize them with the facility, protocols, and procedures

• Instructed after school athletic classes at Fairfax County Public Schools• Created fun and fair games for children designed to acclimate and expose them to a broad variety of sports and team-based activities• Managed 10-20 elementary age children in an engaging and educational manner

• Instructed Taekwondo classes for elementary age children• Managed after school program to engage children while also instilling the traditional Korean values of leadership, cooperation, self-actualization and self-confidence• Trained for over 13 years in martial arts with experience in taekwondo as a student, competitor, and instructor