Nalin Bansal Email & Phone Number

Bengaluru, Ka, In

Bengaluru Area, India

Leading the comprehensive online Delivery Charter encompassing Fresh Food, CPG, and Merchandising for Retail stores Pan-India, Additionally, heading the Category and Customer Support portfolios for both Retail and Vending Machine operations which includes customer Acquisition and LTV management for all businesses across Chai Point.

Bengaluru Area, India

Handled OTC (Over the counter) products business in Medlife.com, a new age pharmacy that is helping people become "Obsessed with health"​Responsible for end-to-end category management including developing relevant selection assortment, buying, designing targeted promotions and managing external partners-sellers and brands.Responsible of maximizing top line and bottom line for OTC Category and private label developmentImproving buyer experience and excite customers to increase conversion. Inventory Analysis/Sales forecasting & trends / Merchandising strategies​Drives business growth and market share of the categories with a strong product, competition and consumer analytics.Creation and maintenance front-end of the website that take care of product display, promotion, catalogue managementHandling buying/ sourcing for OTC product range Developed white/Private label business for the category

Bangalore

Bengaluru Area, India

Key Performance Areas -•Metrics Management•Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design, and deliver training to the team•Manage the team and ensure high-service delivery and execution•Vendor managementKey Responsibilities - •Responsible for an Operations team supporting multiple categories that populate and/or procure content for the Teabox catalog.•Work directly with the Marketing team to ensure the overall health of related processes is good•Work with vendors to ensure a reliable and operationally effective flow of products•Work with vendors to improve processes and reduce order discrepancies•Partner with vendors to ensure vendor compliance and scalable communication processes•Troubleshoot and drive resolutions with Vendors to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure vendor compliance and scalable communication processes•Work with various internal teams (e.g. supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect vendor management workflows.•Expansion of Marketplace channels and listing of the products for business enhancement.•Automation on different process for saving bandwidth and increase efficiency.

Bangalore

Over 3.5 years of professional experience leading catalog operational work and corporate communications for online retail shop Amazon.co.uk. Respected mentor of operation teams, catalog divisions that effectively set up the products on website across all categories and make it available to customers.Maintaining high internal qualities of the processes by performing quality audits and to maintain SLA% and TAT%.Solve complex issues with Vendor issues and proactively heading off negative service trends.Maintaining strong communication and business relation within the organization at different level of managementDrive headcount saving projects, automation, process improvement ideas, kaizen.Documented the process Like SOP creation, developed training model's with high level of process concepts.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Master'S Degree, Marketing/Marketing Management, General

Activities and Societies: Done several projects as part of course : - 1) Gap Analysis on FORUM VALUE MALL 2) Project on advertising.

Bachelor Of Commerce (B.Com.), Commerce