Nalini Goolsarran Email & Phone Number

Stamford, Ct

Partnered with small businesses, nonprofits and entrepreneurs to develop engaging digital marketing strategies to improve brand awareness, cultivate brand loyalty and improved customer engagement. Developed target audience profiles by understanding customer demographics and motivators.- Executed strategies across multiple digital marketing channels including SEO, PPC, content writing, content marketing and social media- Developed organic and paid social media campaigns using mainstream social media platforms including Facebook, Instagram and LinkedIn- Maintained social media marketing calendar and generated ideas for unique content for posts, blogs, tweets and other content using Hootsuite- Leveraged technical expertise to manage SEO and WordPress, Wix & Squarespace website administration

Stamford, Ct

Greater New York City Area (Part-Time Remote)

Oversaw large scale business transformation Programs to maximize staff efficiency and ensure audit compliance while managing a $1MM+ budget, cross-functional teams of Business Analysts and Operations Specialists and relationships with third party vendors. - Implemented software release governance framework reducing time to market by 50 days - Headed efficient conversion of financial systems platform supporting $4.8B+ portfolio - Facilitated reengineering of business operating model through data modeling, identifying modern business methods and best practices - Managed project schedules, resources, costs and risks to ensure milestones were met- Guided teams on development of business requirements and end to end gap analysis- Composed and delivered executive updates to Executive Committees and Project Sponsors

Cayman Islands/Bermuda

Managed remediation effort to close audit point regarding outdated documentation for 745 registered funds. Effort involved retrieving documentation held by overseas offices, coordinating system upgrade, streamlining support model and providing executive updates. - Cultivated partnership with teams in Bermuda, Hong Kong, Singapore, Bahrain, Dublin and Ireland to conduct annual Business Risk Reviews (BRR) achieving a 70% completion rate - Revamped reporting framework improving staff efficiency by 10% per month - Achieved $7K savings in vendor cost by leveraging SQL and advanced Excel to develop MI reporting in house - Formalized enhanced fund onboarding process mitigating risk of incomplete due diligence - Provided ancillary support to Country Head as part of business divestiture

Greater New York City Area (Part-Time Remote)

Business Management specialist tasked with implementing vision of senior leadership to improve the customer journey and operational efficiencies. Performed data analytics integral to strategic business decisions proven by increased revenue streams and improved customer satisfaction index. - Implemented roadmap to strengthen staff proficiency with digital channels increasing employee and customer digital engagement by 40% - Created synergies with Marketing and Product teams to develop meaningful sales support materials resulting in strong sales - Coordinated event logistics and materials for Townhalls, Conferences, Leadership Offsites and Recognition Events - Crafted and executed communications strategy for Head of US Branch Network

Greater New York City Area

Generalist in Management training program focused on developing hands-on skills in business, strategy, leadership, analytics, problem solving, process improvement, communication and collaboration through team rotations.- Reengineered complex business practices to improve branch efficiency, employee productivity and the customer experience- Centralized new hire onboarding process for branch personnel; reducing average onboarding time from 45 days to 5 days - Prioritized streamlining initiatives and composed presentation and talking points for the Head of US Branch Network

Buffalo/Niagara, New York Area (100% Remote)

Championed database audit compliance for the North & South America by developing and implementing strategy for global standardization of IT security, Identity and Access Management framework and consistent system monitoring. Partnered with Information Security & Risk (ISR) teams to proactively implement risk remediation policies. - Spearheaded regional compliance initiatives to develop database security standards resulting in no medium/high findingsduring global audit - Performed gap analysis and developed solutions to mitigate identified risks - Escalated identified issues to Business Risk & Control Management/Head of Data Security

Buffalo/Niagara, New York Area (Part-Time Remote)

Performed Oracle database administration tasks to maintain systems availability and data integrity. Including installation, configuration, performance monitoring, backup and recovery and supported monthly releases. - Instituted cost saving solutions resulting in a 10% annual saving for the various business lines and functions - Designed Oracle database solutions based on business and regulatory requirements - Managed team transformation due to restructuring through collaboration and integration of best practices - Developed Identity and Access Management framework for compliance with regulatory mandates