Nam Cao Email and Phone Number

• Allergy-Friendly Dish Preparation: Skillfully prepare dishes catering to customerswith food allergies or intolerances.• Kitchen Inspection: Conduct thorough inspections of kitchens and food serviceareas to ensure compliance with hygiene and safety standards.• Staff Training: Train kitchen personnel in food preparation, cooking techniques,and safe food handling practices.• Supply and Equipment Procurement: Efficiently order necessary supplies andequipment for kitchen operations.• Kitchen Staff Supervision: Oversee and manage kitchen staff and helpers tomaintain a smoothly functioning kitchen environment.• Inventory Management: Keep meticulous records of food, supplies, andequipment inventory.• Sanitation and Cleanliness: Maintain a high standard of cleanliness by regularlycleaning kitchen and work areas.• Kitchen Operations Management: Effectively manage all aspects of kitchenoperations to ensure the efficient flow of food preparation and service.

• Work Schedule Management: Develop methods for meeting work schedules effectively.• Staff Coordination: Supervise and coordinate the activities of food preparation and portioning staff.• Inventory Procurement: Estimate ingredient and supply requirements and place orders accordingly.• Staff Recruitment: Responsible for hiring food service personnel.• Quality Assurance: Ensure high standards of food service and maintain quality control.• Budgeting: Prepare budgets and cost estimates for operational planning.• Customer Relations: Address and resolve customer complaints or concerns in a timely manner.• Record Keeping: Maintain detailed records of stock, repairs, sales, and wastage.

• Guest Registration and Room Allocation: Warmly welcome arriving guests andefficiently register them while thoughtfully assigning rooms to match theirpreferences and needs.• Reservation Management: Handle all aspects of room reservations, includingbooking, cancellation, and necessary modifications.• Guest Information and Local Insights: Provide comprehensive information aboutthe hotel's facilities and services, along with valuable insights into local attractionsto enhance the guest experience.• Issue Resolution: Diligently investigate and resolve guest complaints, addressclaims promptly, and rectify any financial discrepancies that may arise.• Check-Out and Payment Processing: Professionally process guest check-outs,meticulously calculate charges, and courteously receive payments whilemaintaining financial records.• Safety and Emergency Procedures: Adhere to emergency procedures and safetyprotocols to ensure the well-being and security of guests.• Communication Handling: Promptly answer telephone calls, relay messagesaccurately, and assist clients and guests with special requirements.• Wake-Up Services: Manage wake-up call services to help guests start their day ontime.• Housekeeping and Cleanliness: Contribute to the hotel's overall cleanliness andtidiness through light housekeeping and cleaning duties.