Namaa Hyari Email & Phone Number

Qatar

Amman, Jordan

Amman, Jordan

- Led product strategy, roadmap, and development for MakanE Core product.- Conducted market research, defined user personas, and analyzed customer feedback.- Collaborated with cross-functional teams to deliver feature-rich, user-friendly updates.- Implemented data-driven decision-making processes and optimized product KPIs.- Maintained strong stakeholder relationships and ensuring compliance with industry regulations.- Successfully launched advanced innovative features allowing the ability to reshape and scale subscriptions, increasing the company’s Revenue.

Amman, Jordan

- Analyzed business requirements and translated them into technical specifications for software development teams.- Collaborated with stakeholders to identify and document business processes, requirements, and use cases.- Conducted data analysis to identify trends and insights, and made recommendations based on findings.Worked closely with development teams to ensure products were delivered on time and met quality standards.- Created and maintained technical documentation, including user manuals and training materials.

Amman Governorate, Jordan

- Carried out recruiting, on-boarding, on job training, and leadership of a team of 10 consultants who achieved the highest policy production within the agency for the year of 2020, this was achieved through intensive training and coaching and well-planned skill development workshops. - Achieved the highest persistence rate in the agency at 97%, measured by the number of annual policy renewals and new policies, this was achieved through ensuring the highest quality of client relationship standards and boosted by introducing CRM tool (Pipedrive) that helped the team stay up to date with their clients. - Improved team velocity and productivity of the team by 25% as measured by the number of clients they were able to manage (+18 monthly clients per consultant) by introducing automation frameworks and other tools: Trello, automated excel sheets, and Google Cloud Platform.

Amman Governorate, Jordan

- Increased user engagement activities by 300% at no extra expense (New place try-out events gone from monthly to weekly), this was achieved through negotiating deals with the hosting clients and a systematic user engagement approach.- Increased the number of user-posted content by 21% (Measured by posted content vs. the previous year), this was achieved by driving user engagement through activities and follow-ups.- Introduced a reward point program to drive user engagement that was intended to be embedded in the platform.

Doha, Qatar

- Surpassed personal achievement targets by 141% (Measured by a set of KPIs aiming towards increasing number of daily orders), this was achieved through developing strategies to promote company growth by studying the combination of new ventures with company strategies and operations, examining risks and potentials, and implementing services at the right times.- Contributed largely to increasing the daily number of orders to 285% within the course of one year byworking with management and client leaders to evaluate existing business technology processes, identifying potential areas for improvement, liaising with Product, Logistics and Marketing teams to plan the proposal and launch of new features and business process designs, and supporting implementations to increase daily orders.- Ensured the fulfilment of the organization’s objectives and prepared the KPI’s reports and measured their reflection on the overall success of the product.

Doha, Qatar

Amman