Assistant Product Manager
Current> Managing overseas SMEs for new projects and collaborating cross-functionally with learning & design, customer services, sales, advice, practice, and policies to ensure project success.> Ensuring external stakeholders consistently met Service Level Agreements (SLAs), maintaining high standards of operational performance and customer satisfaction.> Improving partner performance metrics by conducting brand infringement checks, horizon scanning, and price comparison reports for competitive advantage flagging out operational problems.> Managing New Product Development meetings to meet milestones throughout the product lifecycle.> Supporting the Team in resolving queries and providing viable solutions, business review calls and spearheaded agile team collaboration for successful product launches.> Leading strategic development of products and distribution plans to drive market share growth and improve profitability. > Maintaining strong training provider relations, ensuring CPD course viability and managing POs, invoices and certificates.> Coordinating cross-channel alignment and fostering an inclusive environment by applying EDI principles.> Conducting market research, via surveys and identifying client needs to effectively amend product portfolio.