Naman Singh Email & Phone Number

Bethlehem, Pennsylvania, United States

As an Account Engagement Manager, I serve as the primary point of contact for our customers, ensuring they can effectively utilize our platform. My role involves providing support and guidance, identifying growth opportunities, documenting user stories and use cases, and working closely with our development team to incorporate customer feedback into our platform's roadmap.Responsibilities:-Customer Success and Relationship Management: Develop and maintain productive relationships with key stakeholders, providing proactive support and guidance.-Platform Advocacy and Adoption: Monitor customer engagement, facilitate onboarding, and ensure optimal platform utilization.-Strategic Collaboration: Act as a liaison between customers and our product and development teams, driving the incorporation of user feedback into the product roadmap.-Technical Documentation and Analysis: Create comprehensive use cases, user stories, and solution frameworks.-Performance Measurement: Track key performance indicators and use data-driven insights for continuous improvement.-Industry Expertise: Develop a deep understanding of the electronics industry supply chain to align our solutions with market needs.About Orbweaver:Orbweaver is a data integration and automation company based in Bethlehem, PA, moving roughly one million pieces of information per second for its customers. Since 2012, Orbweaver has led the charge in supply chain integration and automation in the electronics industry. For more information, visit www.orbweaver.com.

Pennsylvania, United States

As a dedicated and strategic Senior Business Analyst at HCL America Inc., I have leveraged my analytical prowess and business acumen to support and drive projects to successful completion.Key Responsibilities:- Project Leadership: Spearheaded comprehensive business analysis efforts for major projects, notably a significant engagement with Novartis Pharmaceuticals. Led cross-functional teams, ensuring project deliverables met or exceeded stakeholder expectations.- Strategic Analysis: Conducted in-depth business process analyses, identifying areas for improvement and recommending actionable solutions that align with corporate objectives.- Stakeholder Engagement: Excelled in gathering critical requirements from stakeholders, translating complex business needs into clear, actionable project goals.- Data-Driven Insights: Utilized advanced analytics techniques to interpret data, providing stakeholders with insights that informed strategic decisions and improved operational outcomes.- Process Optimization: Identified and implemented process improvements that increased efficiency, reduced costs, and streamlined operations, contributing to enhanced project outcomes.Achievements:- Navigated the pharmaceutical sector's complexities, enhancing strategic decisions and processes at Novartis.- Excelled in project management, delivering on time and within budget.- Recognized by senior management for analytical and problem-solving capabilities, contributing to strategic projectsSkills & Expertise:- Expert in business analysis tools and methodologies.- Proficient in data analytics, stakeholder management, and process optimization.- Strong communication and leadership skills.

East Hanover, New Jersey, United States

I prepare and implement project estimates for effort, cost, and schedules. I oversee project progress, evaluating milestones, critical dates, and addressing scheduling and risk mitigation. I conduct requirements gathering, create use cases, user stories, and prioritize them, along with developing wireframes, mock-ups, and prototypes for websites, mobile apps, and AR/VR projects.Additionally, I contribute to team improvement plans and execute various applications, including mobile, AR/VR, web, and social. I execute demand shaping to identify growth requirements, regulatory impacts, user specifications, and budget constraints.I provide efficient assistance in User Acceptance Testing (UAT), attend project governance meetings, and conduct financial analysis. My goal is to empower business units through the effective use of technology and innovative solutions. I also offer service and solution support for AR/VR technologies as the Technical Operations Expert of the IMMERSIV team, a global AR/VR service.Furthermore, I lead analytics efforts for all mobile applications, ensuring data-driven justifications for business investments. I drive Solution Design for Mobile and AR/VR applications while adhering to Novartis architectural standards, quality, and information security principles, addressing business requirements and opportunities. I collaborate closely with Global Process Owners (GPOs) and Enterprise Process Leads (EPLs) to propose standardized and simplified integrated solutions.In addition, I organize and conduct design workshops in assigned "Products," identifying integration points and dependencies, proposing solutions for gaps, and providing effort estimations, ensuring alignment with business teams. I maintain consistency and traceability between user requirements, specifications, Agile methodologies, and adaptations to architectural security roadmaps, regulatory/control requirements, and smooth solution transitions to operations.

New Jersey

-Served one combat tour in Somalia under Operation Enduring Freedom-Expertly operated and maintained multimillion-dollar surveillance equipment, ensuring the security and effectiveness of base defense operations. Proficient in navigating CROWS software, including sensor suite and fire control software, responsible for the precise programming of surveillance scanning and tracking.-Led training initiatives, instructing subordinates in the use of Ageron ISR software, and troubleshooting both software and hardware issues. Demonstrated exceptional leadership skills in developing the technical capabilities of team members.-Supervised and executed critical intelligence activities, including the processing of targets for artillery units and maneuver brigades. This role required meticulous attention to detail and strategic thinking to ensure mission success.-Mastered the operation of advanced radio communications and speech security equipment, with responsibilities including encoding and decoding classified messages. Ensured the reliability and security of equipment valued at over $100,000.-Developed comprehensive fire support situation plans and maps, status charts, capability overlays, target lists, and other essential coordinating documents. Regularly briefed high-ranking officials, showcasing strong communication and presentation skills.-Played a pivotal role in combat operations, preparing observer target lists, and assisting in the formulation of offensive and defensive fire support plans. Actively participated in on-the-field combat, contributing to the strategic objectives and safety of the unit.-Entrusted with a secret security clearance, underscoring a commitment to maintaining the highest standards of confidentiality and security.My military experience has equipped me with a unique blend of leadership, technical acumen, and operational expertise. I am dedicated to leveraging my expertise to contribute to mission success and organizational excellence.

Monmouth Junction, New Jersey

I controlled merchandise and inventory procedures, as management was changing, through effective team leadership. I took the initiative to oversee inventory operations of the business while new management was learning the operational processes.• Tracked inventory input and output, maintained records, and monitored inventory transportation• Reported low-stock inventory and surplus inventory to higher-level management staff while ensuring the evaluation of ordering practices• Monitored the big-picture numbers of the company’s inventory while simultaneously assessing the specific numbers of each individual product. • Ensured each shipment was properly received and recorded into the company’s database

North Brunswick, New Jersey

I was hired as a blue-collar warehouse associate and was recognized for my adaptability and great work ethic. Was often moved between departments while maintaining my title to meet the demands of the business• Dealt with incoming stock deliveries• Received and organized items according to types of materials• Transported freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered• Handle stock inventory and make sure that it is accurate• Ensure that items are marked properly before they are sent to the sales floors• Place price tags on items and ensure that barcodes are correctly placed• Stock shelves with items • Assist customers shopping by providing them with product information

Seton Hall University

Army Reserve Officers’ Training Corps (ROTC) is a program that provides unrivalled leadership training for success in any career field. The program includes courses that teach things such as leadership development, military skills and adventure training, in both the classroom and in the field, while maintaining a normal academic schedule like all college students.

Bachelor Of Science - Bs, Business Administration Information Technology Management

Managment Information Systems

Associate Of Science - As, Business Administration And Management, General

Education record

Activities and Societies: Army ROTC Seton Hall Rugby Club

High School

Activities and Societies: Football, Wrestling, Track and Field