Naman Tandon Email & Phone Number

Noida, Up, In

Delhi, India

Noida, Uttar Pradesh, India

- Educated clients on account services and resolved client inquiries regarding statement information and accounts.- Offered each customer top-notch, personal service to boost sales and customer satisfaction.- Developed and implemented strategies to increase customer satisfaction and engagement.- Built and maintained relationships with new and existing clients while providing high level of expertise

Gurugram, Haryana, India

- Developed enquiry generation infrastructure for sales KPIs, resulting in 23% improvement in customer conversion rate and became the new model for all employees.- Implemented and expanded use of enquiry generation infrastructure, which saved over 7-8 hours of manual reporting time by sales staff each week.-Served as point of contact for customer resolution, successfully deescalating 95% of issues without management involvement.- Generated maximum leads in the sales team from sources like Trade Fairs ,Internet and Cold Calling non-active customers.

Chandigarh, India

- Built the Database of the Publishing Companies for collaboration.- Managed the contacts of Self-Published Authors to promote in-house services.- Generated 94 Leads via LinkedIn.- Led a team of 14 Interns for project management for the books.

Chandigarh, India

- Managed the Online Reputation of the company on portals like Trustpilot, Sitejabber and Google Reviews.- Generated 46 leads via Quora Marketing.- Led the support team for authors for their marketing projects.

Delhi, India

- Cracked 7 colleges to organize educational workshops.- Process involved meetings with the top executives of the respective organization to explain and thereby schedule the educational workshops.- Deriving effective business strategy with the team.