Senior Desktop Support Engineer
CurrentService Desk Operation Management Technical: Network LAN / WAN installation / troubleshooting techniques and tools with Cisco and Juniper, Cybersecurity Essential, IT service desk Operation, Windows OS administration, Hardware support, ERP systems Support,OS and Data Recovery, Audio - Video Conference Support.Software’s: Microsoft - Windows Sever / Windows 11, Office Suite 365, Teams, Apple -Mac OS,Google Chrome OS and Linux Redhat Support,ERP - SAP 770,MAIL - Lotus Notes, MS Outlook,Antivirus -Trend Micro, MacAfee, Norton, Quick Heal.Training and Workshops: Windows Server 2012 Administration Cisco CCNA and CompTIA A+, N+ Linux Redhat Sever Administration ISO and Auditing and Business Communication.