Nam Dinh Email & Phone Number

San Francisco Bay Area

• Expand existing organization services by piloting new academic coaching initiative for community college retention amongst current and former foster youth• Increased student retention by 46% for participants in year one of pilot program• Coach sixteen students at the community college level to support in academic success, goal setting, utilizing campus resources, applying for financial aid and scholarships, and personal well-being • Give program development recommendations for year two of expanded program by assessing pilot year and its outcomes• Create and deliver curriculum and training on time management, financial planning, and career exploration• Knowledgeable of resources, laws, and opportunities for current and former foster youth

Public Allies is a ten-month AmeriCorps apprenticeship program consisting of concurrent leadership development training and a team service project.Leadership Training• Develop and expand leadership and professional skills through weekly workshops including:Action Planning, Cultural Competency, Diversity and Inclusion, Facilitation, Gender and Media, Grassroots Fundraising, and State of EducationTeam Service Project with North Fair Oaks Youth Initiative• Member of the planning committee for an annual conference for Latino youth in the Redwood City and North Fair Oaks community• Collaborate with youth of the community, adults and parents, and community partners to promote educational, cultural, and social success• Create and lead workshops for youth to explore college and career opportunities• Participate in outreach and promotion of conference which saw an increase of 87% in participants

San Jose State University

• Maintain financial records by generating quarterly reports, creating requisitions, and paying invoices• Track student progress by monitoring attendance, inputting grades, and scheduling meetings• Outreach to potential students and families at high schools in the San Jose area• Create promotional material for student internship opportunities, scholarship opportunities, and program events• Vietnamese translator during interviews, presentations, and student application process

Haman Elementary, Santa Clara, Ca

• Instruct and drive the academic progress of 25 students in Grades 3 and 4• Create and implement curriculum and enrichment activities that follow California State Content Standards• Build strong relationship with children, parents, guardians and the school site community

San Jose, Ca

• Primary point of contact to service daily customer transactions, inquiries, process requests and resolve issues• Trained 3-4 new employees in customer service duties and developing personal rapport with customers