Nam Dinh Email & Phone Number

San Francisco Bay Area

• Expand existing organization services by piloting new academic coaching initiative for community college retention amongst current and former foster youth
• Increased student retention by 46% for participants in year one of pilot program
• Coach sixteen students at the community college level to support in academic success, goal setting, utilizing campus resources, applying for financial aid and scholarships, and personal well-being
• Give program development recommendations for year two of expanded program by assessing pilot year and its outcomes
• Create and deliver curriculum and training on time management, financial planning, and career exploration
• Knowledgeable of resources, laws, and opportunities for current and former foster youth

• Public Allies is a ten-month AmeriCorps apprenticeship program consisting of concurrent leadership development training and a team service project.Leadership Training
• Develop and expand leadership and professional skills through weekly workshops including:Action Planning, Cultural Competency, Diversity and Inclusion, Facilitation, Gender and Media, Grassroots Fundraising, and State.
• Member of the planning committee for an annual conference for Latino youth in the Redwood City and North Fair Oaks community
• Collaborate with youth of the community, adults and parents, and community partners to promote educational, cultural, and social success
• Create and lead workshops for youth to explore college and career opportunities
• Participate in outreach and promotion of conference which saw an increase of 87% in participants

San Jose State University

• Maintain financial records by generating quarterly reports, creating requisitions, and paying invoices
• Track student progress by monitoring attendance, inputting grades, and scheduling meetings
• Outreach to potential students and families at high schools in the San Jose area
• Create promotional material for student internship opportunities, scholarship opportunities, and program events
• Vietnamese translator during interviews, presentations, and student application process

Haman Elementary, Santa Clara, CA

• Instruct and drive the academic progress of 25 students in Grades 3 and 4
• Create and implement curriculum and enrichment activities that follow California State Content Standards
• Build strong relationship with children, parents, guardians and the school site community

San Jose, CA

• Primary point of contact to service daily customer transactions, inquiries, process requests and resolve issues
• Trained 3-4 new employees in customer service duties and developing personal rapport with customers