• Key competencies in building relationships with key decision makers, seizing control of critical problem areas and delivering on customer commitments. Hands on experience in managing a portfolio of different media tools between UAE and Lebanon and achieving total customer satisfaction through adherence to service quality standards and norms• Proven expertise in of indoor/outdoor branding and one to one activity experience. Selling Fashion Apparels and Accessories online, listing of products online along with the description and supervising and procuring the items from the factory etc. Rich exposure in direct marketing, telemarketing and following up of the customers till the product delivery• Strong background in working with global brands and companies, Back Office Management, Operations, Customer Services, Records Management, and Grievance handling etc. Demonstrated skills in streamlining customer services function by designing innovative systems and processes to generate high value propositions for the customers• Delivered strong and sustainable revenue/income gains with equal expertise in capturing cost reductions through process redesign and performance management. Exceptional overall business perspective and ability to exceed goals, and a proven history of providing valuable financial advice• Thrive in a deadline intensive environment, multi-task, perform under pressure and meet deadlines. Goal-oriented, systematic planner with a big-picture perspective. Excellent man-management, time management, leadership skills. Computer Proficient
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AdministrationDollarama L.P. Jan 2022 - PresentQuebec, CanadaDollarama is a Canadian dollar store retail chain headquartered in Montreal. It has been Canada's largest retailer of items for five dollars or Less since 2009. Dollarama has over 1400 stores and has a presence in every province of Canada. -
Head Of MediaHopscotch Middle East Aug 2019 - Dec 2020Karantina Sea Side Road 2Nd Floor D Beirut BldgHopscotch was founded in France more than 50 years ago and has expanded to more than 60 countries globally, is the 3rd largest independent communications consultancy group in Europe today and publicly listed on the Euro and NY Stock Exchange. Our Beirut HQ was launched in March 2019 as a gateway to the Middle East region, and we launched our Qatar operation in Doha in June 2019.We are disruptive, non-conventional and integrated marketing communications group specializing in next… Show more Hopscotch was founded in France more than 50 years ago and has expanded to more than 60 countries globally, is the 3rd largest independent communications consultancy group in Europe today and publicly listed on the Euro and NY Stock Exchange. Our Beirut HQ was launched in March 2019 as a gateway to the Middle East region, and we launched our Qatar operation in Doha in June 2019.We are disruptive, non-conventional and integrated marketing communications group specializing in next generation advertising, brought to life through our business model, planning approach and digital innovation which is at the heart of everything we do. We activate brand propositions, integrating new emerging technologies with unexpected creativity, to engage people and build brand preference. Show less -
Business OwnerAdhere Media Jan 2010 - Aug 2019Beirut District, Lebanon Accomplish responsibility for online selling, listing of products online along with the description and supervising and procuring the items from the factory etc. Managing company portfolio in order to attract potential business by creating a media proposal based on clients’ needs and directing them according to their demands Supervising sales teams, helping them reach their goals and targets by frequently contacting and meeting with clients and advertising agencies. Closely… Show more Accomplish responsibility for online selling, listing of products online along with the description and supervising and procuring the items from the factory etc. Managing company portfolio in order to attract potential business by creating a media proposal based on clients’ needs and directing them according to their demands Supervising sales teams, helping them reach their goals and targets by frequently contacting and meeting with clients and advertising agencies. Closely coordinating and synchronizing media campaigns on site Following up with clients and controlling campaign quality with suppliers and maintaining positive relationships with clients Contribute significantly to follow up with the buyers and dispatching of items till final delivery while targeting the customer needs and requirements• Devise effective strategies for handling order receipt along with follow-up of orders throughout the whole order cycle• Key player in analysis, development and implementation of strategic business plans and policies, ensuring organizational growth, targeting maximum profitability and cost effectiveness• Easily develop rapport with clients, quickly assessing needs and responding effectively to pressure and deadlines• Build a cohesive team spirit throughout the company by designing a program that recognizes competing management objectives, create common goals, and provide measurement incentives• Organize various training sessions for the team to enhance their performance Show less
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Managing PartnerPromomedia Jan 2003 - Jan 2010United Arab Emirates- Conceptualized and implemented strategies to enhance operational efficiency and ensured adherence to all the set parameters to enhance the efficiency of various aspects of the service delivery cycle- Deftly managed company's’ portfolio in order to attract potential business and creating a media proposal based on clients’ needs and directing them according to their demands. Maintained positive relationships with clients- responsible of supervision of media campaigns on site, follow… Show more - Conceptualized and implemented strategies to enhance operational efficiency and ensured adherence to all the set parameters to enhance the efficiency of various aspects of the service delivery cycle- Deftly managed company's’ portfolio in order to attract potential business and creating a media proposal based on clients’ needs and directing them according to their demands. Maintained positive relationships with clients- responsible of supervision of media campaigns on site, follow up with clients and controlled campaign quality with suppliers. Formulated plans to conduct customer satisfaction surveys for sales and after sales customers- Involved innovative tactics and judiciously mobilize and manage resources to put the company on the path of growth - Played a pivotal role in analyzing the business needs of the clients and stakeholders to identify business problems and proposed solutions. Actively involved in media marketing and followup of the customers till the product delivery Show less
Namir Hamadeh Education Details
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Bachelor Of Science/Business
Frequently Asked Questions about Namir Hamadeh
What company does Namir Hamadeh work for?
Namir Hamadeh works for Dollarama L.p.
What is Namir Hamadeh's role at the current company?
Namir Hamadeh's current role is Administration/Operation.
What schools did Namir Hamadeh attend?
Namir Hamadeh attended Lebanese American University.
Who are Namir Hamadeh's colleagues?
Namir Hamadeh's colleagues are Boston Foubert, Shuvrajit Chowdhury, Mammu Masharkhan, Amy Elizabeth, Vaishak Rajikumar, Top Secret, Josh Ward.
Not the Namir Hamadeh you were looking for?
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Namir Hamadeh
Lebanon1hotmail.com
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