Managing Regional Sales - UAE & KSA

Managing Ecommerce Business

Catalog and Website Development: Create new feeds on shopify based website, update banner, pricing, sorting and managing the segregation of products in different categories and collections.Post-Purchase: Handle order confirmation, processing, exchange, refund, escalation, feedback and NPS(Proven 60+).Team Coordination and Supervision: Create & manage team's schedule, coordination with sales, brand, tech, marketing, dispatch, Merchandise, logistic teams and reporting to senior management.Process Improvement: Find bugs, Testing, new ideas & features implementation for smooth and automated process to make easier for customer.Daily and monthly Reports: Create daily sales, digital marketing, orders, helpdesk tickets reports and monthly financial report.

- Handle order confirmation, processing, exchange, refund and escalations.- Calls distribution and manage day-to-day activities of team.- All Managers, branches and clinics query solutions.- Daily/monthly sales, order confirmation and incentive reports.- Payment check and confirmation.

- Business plans and market research.- Financing, review sales and hiring staff.- Develop marketing strategies and Identify business opportunities.

- Complete design & layout of flour mill setup.- Proper Guidance to select the best of all machines available in the market.- Provide experienced team of technicians to ensure the smooth running of plant.- Quality and Production.