Head Of Customer Experience
CurrentActing head of all things customer-facing:- Customer Success- Sales- Marketing- Operations
Apr 2021 - Present
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Namita Bhasin Dodeja Email & Phone Number
Head of Customer Experience & More at Terminal49
at
Terminal49
1 work email found
@terminal49.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Experience & More at Terminal49
Location
Berkeley, California, United States
Who is Namita Bhasin Dodeja? Overview
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Quick answer
Namita Bhasin Dodeja is listed as Head of Customer Experience & More at Terminal49 at Terminal49, based in Berkeley, California, United States. AeroLeads shows a work email signal at terminal49.com and a matched LinkedIn profile for Namita Bhasin Dodeja.
Namita Bhasin Dodeja previously worked as Head Of Customer Experience at Terminal49 and Moderator at Moms In Tech. Namita Bhasin Dodeja holds Ba, Ba, International Political Economy, Linguistics from University Of California, Berkeley.
Company email context
Email format at Terminal49
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{first}@terminal49.com
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Profile bio
About Namita Bhasin Dodeja
I am a startup generalist at heart - I take ideas in the early stages of execution and grow them into functional businesses. I help build companies that are redefining how technology is used for direct human impact (e.g. education, healthcare, food, or supply chain). I currently lead Customer Experience at Terminal49, where our aim is to automate global trade. Prior to Terminal49, I worked with restaurants, using technology to solve labor challenges for both workers and businesses. Before that, I worked in online advertising, specializing in local digital media. Throughout my career, my focus has been on creating and growing relationships with clients and partners. Specialties: Customer Success, Sales, Operations, Partnerships, Business Development, Product Development, Strategy, Online Advertising, Client Relationship Management, Data Analysis, Account Management
Listed skills include Online Advertising, Strategic Partnerships, Business Strategy, Crm, and 19 others.
Current workplace
Namita Bhasin Dodeja's current company
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15 roles
Namita Bhasin Dodeja work experience
A career timeline built from the work history available for this profile.
Moderator
CurrentModerator of the East Bay, Startups & Entrepreneurs, and Travel groups
Jan 2021 - Present
Head Of Customer Success & Operations
Jan 2017 - Apr 2021
Senior Manager, Operations
Oct 2015 - Jan 2017
Senior Manager, Indirect Sales
Building relationships, owning revenue line, defining products, and running day-to-day operations for Indirect Sales - Generated $3 million in revenue in 2013 and 2014 - Managing a team of account managers working with local media clients (newspaper, TV, and radio) to educate them on digital advertising, train their sales teams, execute and optimize their campaigns, and secure renewal ad business - Overseeing millions of dollars in programmatic buying for all departments within Gamut (formerly Cox Digital Solutions) - Working closely with the product team to develop features to support Indirect Sales business- Defining and packaging ad products used by the Indirect Sales team
Apr 2013 - Feb 2015
Manager, Publisher Strategy
Owning revenue-generating initiatives, strategic project management, and analysis of various lines of business- Started and grew a new indirect ad sales business unit to ~$1million in 2012 - Managed team of account managers, ad operations, and analysts - Oversaw client base of ~40 local media companies (e.g. Cox Media Group, Valpak, Tribune Broadcasting, etc.)
Jan 2012 - Mar 2013
Business Development & Support Manager
Forming new client relationships and expanding existing ones- Recruited & developed new and existing publisher clients; determined best product fit and revenue strategy - Developed workflow to successfully onboard new clients, manage relationships, and track success- Analyzed ad server data (using Excel, SQL, Salesforce and other tools) to determine effectiveness of different lines of revenue and types of clients - Publisher support: handled all inbound publisher inquiries, from technical support to revenue optimization
Oct 2010 - Jan 2012
Strategy And Corporate Development
Developed corporate partnerships to provide additional services to Adify's clients- Represented Adify at industry events, sought new business and technical partnerships - Managed projects with partners (determining opportunity, defining contracts, and coordinating technical integrations)
Jun 2009 - Oct 2010
Freelancer
Internet Marketing
Formulate internet marketing strategy using social media and other current tools for clients such as High Trek Adventure and Suitcase Clinic
Nov 2008 - Jan 2010
Mar 2009 - May 2009
Marketing And Product Development
Jan 2008 - Jun 2008
Research
Collected language data for speech recognition project
Oct 2007 - Dec 2007
Marketing Intern
Kaboodle, Inc.
Marketing Kaboodle.com through social media
Jul 2007 - Aug 2007
May 2006 - Aug 2006
Research Intern
Research on success and failure factors in Silicon Valley high-tech startups
May 2006 - Aug 2006
2 education records
Namita Bhasin Dodeja education
Ba, Ba, International Political Economy, Linguistics
University Of California, Berkeley
Education record
Monta Vista High School
FAQ
Frequently asked questions about Namita Bhasin Dodeja
Quick answers generated from the profile data available on this page.
What company does Namita Bhasin Dodeja work for?
Namita Bhasin Dodeja works for Terminal49.
What is Namita Bhasin Dodeja's role at Terminal49?
Namita Bhasin Dodeja is listed as Head of Customer Experience & More at Terminal49 at Terminal49.
What is Namita Bhasin Dodeja's email address?
AeroLeads has found 1 work email signal at @terminal49.com for Namita Bhasin Dodeja at Terminal49.
Where is Namita Bhasin Dodeja based?
Namita Bhasin Dodeja is based in Berkeley, California, United States while working with Terminal49.
What companies has Namita Bhasin Dodeja worked for?
Namita Bhasin Dodeja has worked for Terminal49, Moms In Tech, Next Force Technology, Gamut. Smart Media From Cox., and Adify.
How can I contact Namita Bhasin Dodeja?
You can use AeroLeads to view verified contact signals for Namita Bhasin Dodeja at Terminal49, including work email, phone, and LinkedIn data when available.
What schools did Namita Bhasin Dodeja attend?
Namita Bhasin Dodeja holds Ba, Ba, International Political Economy, Linguistics from University Of California, Berkeley.
What skills is Namita Bhasin Dodeja known for?
Namita Bhasin Dodeja is listed with skills including Online Advertising, Strategic Partnerships, Business Strategy, Crm, Salesforce.Com, Media Planning, Data Analysis, and Business Development.
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