Schedule Sales Calls : Conduct Schedule consultations with clients who have expressed interest in our services.Outbound Calls : Proactively reach out to clients who have requested migration or admission servicesClient Consultation : Provide expert advice on our services, helping them to choose the right package that best suits their needs.Administrative Duties : Accurately record all client interactions, sales activity and follow up actions in CRM system. Also preparing drafts for Australian Tourist Visa subclass 600,Australian Student visa subclass 500,Skill assessment,Canada PR, Canada Visitor visa, US Visitor visa etc. whenever needed Collaboration : Work Closely with our management and customer service team to ensure smooth service delivery.

Responsibility Includes:Office management, all logistics, vendor management.Handling calls from students and business partners.Managing and handling social media platform.Assist with enquiries over the phone, via email and walk ins.Provide support in Migration Matters by understanding the subject case, guiding with best options.Data entry management, mail handling, file creation & management.Assist student with completing enrolment documents, SOP’s, matching up with entry requirements and send application.Verifying the applicants against the compliance requirements of respective organisation (University/College/Immigration department)Handling potential student on admission requirements and options, transfer/articulation, related issues.Dealing commercial tie up with Business partners, building up rapport with marketing officials and participating in deals/meetings.Fast pace processing large volumes of Information with high attention to detail as its related with student hope, aspiration and their future.

* Taking customer orders using POS and delivering food and beverages. * Answering questions and sharing additional information with cafe patron.* Up selling when suitable.* Handle and resolve customer related issues.

• Dealing with multiple business for organisational deals such as Insurance company for better insurance rates, Fuel companies for better rates, municipal corporations for acquiring new contracts. • Daily Email checking & reply promptly, managing all incoming calls & enquires, scanning document, dairy management. • Checking and Making daily run sheet of sub-contractor.• Follow up with customer company-Cleanaway & Nationwide & Holcim for job summary (RCTI) time sheet report (KPI)• Making profit & loss daily/weekly/Monthly/Annually using excel & QuickBooks.• Checking banking transactions through QuickBooks, balance sheet, Calendar planning. • Dealing with insurance GALLAGHER/AJG/SUNCORP/ MANUMENT PREMIUM FUNDING for accident claim or any rebate or any other issues.• Managing staff rostering & attendance.• Making new policy and procedures in Google sheet, google docs if needed.• Documentation and File management and update maintain KPI.• Create, Edit & Check Contracts.• Making weekly wages and invoices and clearing invoices.• Online Ordering Stationery list & preparation for our office use.• Making new business plan & strategy for company to grow.• Toolbox update, reminder for rego update and ad-hoc duty by company director.

• Used different online job portals like-JobNet.com.mm, Myjobs.com.mm, etc. and consultancy for advertising, sourcing, shortlisting, Interviewing, negotiation, reference checks, Offers, Onboarding and Induction.• Maintained low Transition & attrition ensuring KPI’s are met all the time by implementing various welfare policies like Clubs, Outings, Trainings, Rewards and bonuses.• Compensation and benefits-support with annual compensation reviews, benefit program management, relocation, salary review and calculation, wages, OT and promotion using with Excel & global HR Software.• Employee wellbeing-plan and Employee surveys & execute employee welfare programs like medical and insurance from CB Life insurance, and other recognitions.• HR budgetary management: Headcount, labour, HR expense budged.• Training &development as per KPI & company requirements as GWH was ISO Certified company. • Manage administrative works guiding team regarding phone bill allowances, toolbar equipment’s, uniforms, and PPE for field workers.• Prepare monthly recruitment management reports for Management team to review.• Dealt with government agencies for projects, renewals and reviews.

• End to end recruitment -Getting requirement, advertising, Sourcing, telescreen, interview, selection process. through job portals like-Naukri.com, Monster.com, Timesjob.com, Indeed and consultancies.• Induction, and orientation& joining formalities.• Developing new & innovative approaches to attract quality candidates using a variety of networking tools within the local market.• Responsible for training need analysis for all the departments and levels.• MIS Report & maintenance of database as per company requirements.• Salary calculations and disbursement, handling petty cash, handling banking related transaction. • Responsible for Admin work, filling, scanning documents etc..• Scanning, email checking, ad-hoc admin & account duties.• Stationery checking & order as per team requirements.

• Welcoming guest, answering international phone calls and resolving queries and transferring call to the departments.• Organising meeting in conference rooms, events and Arranging lunch coupon, booking of any catering required• Preparation of agendas, minutes, email, diary management• Distribution courier items and ordering of office supplies.• Checking hotel bookings for clients.• Make sure stationery for all the departments & dealing with vendors.• Greeting walk -in customers with polite manner & maintaining cleanliness.• Organise & maintain file and records .

• Meet clients, understand their business needs & deliver products.• Promoting and selling banking products( account creation, credit cards, insurance) maintaining solid rapport to existing and prospective customers. .• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs• Establish, develop and maintain positive business and customer relationships• Reach out to customer leads through cold calling. & warm calling.• Expedite the resolution of customer problems and complaints to maximize satisfaction, tele calling & database administration, customer service.• Being a best new comer for achieved agreed upon sales targets and outcomes within schedule• Coordinate sales effort with team members and other departments.• Staying up to date with changes in market industry. • Database management & after sales.