A Futuristic Residential Living App Co. with AI first principles solving daily and long term needs.

A Proptech platform with AI first principles solving problems and providing seamless robust capabilities for real estate and adjacent industries.

• Owning the ShopIn.NYC website and handling the curating and product merchandising process • Heading a team of five Account executives holding the responsibility of vendor onboarding and providing catalog support service• Coordinating with the customer success manager to onboard new vendors onto the site and with the director of sales to build road maps & strategies to enhance sales• Excelling as a Product Manager in building new products and creating BRDs for the technical team to launch the product• offering end-to-end vendor onboarding support to newly acquired vendors and educating them on product catalog creation, different marketing opportunities, managing their online inventory, etc. • Partnering with the new vendors to boost online presence and to sign-up with partner channels like Shopify, BigCommerce, etc. • Collaborating with multiple cross-functional teams like catalog team, vendor management team, and tech teams to identify vendor pain points and develop systems to address the issues• A pivotal player in defining, owning & improving the KPIs to measure/improve digital sales and managing the prioritization of vendor experience, financial goals, and operational support lead

• Partnered with the supply chain management team to manage vendor orders, vendor returns, logistics, inventory, invoices, and warehouse implementation• Oversaw end-to-end process of various internal teams and ensured market share deliverables were on time and of high-quality• Built liaison with collections agencies (vendors) by delivering timely, accurate, and professional operational support to vendors• Vital role in identifying process improvement areas, proposing thoughtful solutions, and implementing improvement initiatives • A key player in coordinating with business owners/clients and managing project implementation process for internal teams• Served as a point of contact to manage worldwide escalations and assisted the internal teams in maintaining quality in adhering to the company's guidelines• Built data warehouse solutions using AWS technologies (Redshift/S3), and Big Data technologies (Data craft/EDX) • Contributed to developing WBR & MBR metrics, communicating the details to stakeholders, and rolling out the reports along ad-hoc report/document-driven initiatives • Assisted the product teams in launching new products and provided policy guidance to ensure safety & security

• Managed the day-to-day business operations and met the defined SLA as per the quality standards & guidelines• Fostered a productive relationship with vendors and manufacturers to ensure a smooth data flow• Measured the business metrics and implemented new initiatives to enhance the existing metrics• Interacted with vendors/manufacturers to identify/rectify errors and to develop product catalog contents• Supported the FCs across India to troubleshoot and inbound defective inventories• Well-versed in managing major season product catalogs & ATS reports, handling additional projects & programs, and uploading & amending SKU information to ensure catalog quality• Liaised with the vendor to obtain product information/content, analyze vendor performance, and address concerns• Adept at conducting category reviews, analyzing and presenting strategic data to internal teams, franchisees, and brand partners• Demonstrated experience in allocating tasks to India Inbound Support Services (ISS), analyzing issues related to inbound defects, executing root cause fixes, and reviewing the business processes to manage the operational risks• Nurtured relationships between business vendors and the India ISS team to create vendor standards and ensure quality services