It Support Administrator
Current
Oct 2024 - Present
AeroLeads people directory · profile
Nam Lam Email & Phone Number
IT Support Administrator
at
Rocket EMS
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
IT Support Administrator
Location
San Jose, California, United States
Company size
Who is Nam Lam? Overview
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Quick answer
Nam Lam is listed as IT Support Administrator at Rocket EMS, a company with 73 employees, based in San Jose, California, United States. AeroLeads shows a matched LinkedIn profile for Nam Lam.
Nam Lam previously worked as IT Support Specialist at Velodyne Lidar and IT Support Specialist at Kelly. Nam Lam holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
Company email context
Email format at Rocket EMS
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Rocket EMS
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Profile bio
About Nam Lam
A competent IT Support Specialist providing specialist technical and helpdesk support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company.
Listed skills include Customer Service, Microsoft Office, Management, Sales, and 7 others.
Current workplace
Nam Lam's current company
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Rocket Ems
6 roles
Nam Lam work experience
A career timeline built from the work history available for this profile.
It Support Specialist
Velodyne Lidar
- Jira Cloud Service Desk & Jira Software admin for setting up new projects, complex workflows, permissions & automation- Administrator of IT applications such as Box, OneLogin, Sophos, Carbonite, Slack…- Microsoft Office 365 administrator (accounts & groups creation, password resets, mail flows, security…)- Manage Windows Server, Active Directory, DNS.
Jul 2021 - Oct 2024
Jul 2020 - Jul 2021
It Support Specialist
Velodyne Lidar, Inc.
- Monitor & escalate IT issues to the IT Department Head where necessary- Administrator of various IT applications such as Box, OneLogin, Sophos, Carbonite, Slack…- Cloud Atlassian administrator for Jira Service Desk and Jira Software- Work with the engineering teams, departments to set up Jira projects, workflows, permission schemes...- Microsoft Office.
Aug 2017 - Mar 2020
Data Center Technician
*Pro-actively monitor the Data Center Facilities on a periodic basis.*Monitor and notify IT support organization(s) if any of their equipment is in an alarm state on a periodic, up to daily, basis.*Manage delivered equipment into, and decommissioned equipment out of, storage facilities.*Move IS equipment in a server room into new locations to facilitate.
Feb 2016 - Aug 2017
Manager
Cmyk Graphics Printing & Signs
small shop for large-format printing & sign maker
Aug 2006 - Sep 2015
Team & coworkers
Colleagues at Rocket EMS
Other employees you can reach at rocketems.com. View company contacts for 73 employees →
JM
Janelle M.
Colleague at Rocket EmsReno, Nevada, United States, United States
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CH
Caitlin Hodges
Colleague at Rocket EmsCarson City, Nevada, United States, United States
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BA
Brittney Alfieri
Colleague at Rocket EmsUnited States, United States
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GF
Geenno Fontanilla
Colleague at Rocket EmsSan Jose, California, United States, United States
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SN
Sandy Nguyen
Colleague at Rocket EmsSan Jose, California, United States, United States
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DD
Dave Doering
Colleague at Rocket EmsHoffman Estates, Illinois, United States, United States
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PC
Pete Costopoulos
Colleague at Rocket EmsSparks, Nevada, United States, United States
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MY
Md. Yasir Zamil
Colleague at Rocket EmsReno, Nevada, United States, United States
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MT
Mohammadaamir Tirmizi
Colleague at Rocket EmsUnited States, United States
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DP
Diana Palafox
Colleague at Rocket EmsSan Jose, California, United States, United States
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Janelle M.
Colleague at Rocket EmsReno, Nevada, United States, United States
View →
CH
Caitlin Hodges
Colleague at Rocket EmsCarson City, Nevada, United States, United States
View →
BA
Brittney Alfieri
Colleague at Rocket EmsUnited States, United States
View →
GF
Geenno Fontanilla
Colleague at Rocket EmsSan Jose, California, United States, United States
View →
SN
Sandy Nguyen
Colleague at Rocket EmsSan Jose, California, United States, United States
View →
DD
Dave Doering
Colleague at Rocket EmsHoffman Estates, Illinois, United States, United States
View →
PC
Pete Costopoulos
Colleague at Rocket EmsSparks, Nevada, United States, United States
View →
MY
Md. Yasir Zamil
Colleague at Rocket EmsReno, Nevada, United States, United States
View →
MT
Mohammadaamir Tirmizi
Colleague at Rocket EmsUnited States, United States
View →
DP
Diana Palafox
Colleague at Rocket EmsSan Jose, California, United States, United States
View →
2 education records
Nam Lam education
Bachelor Of Science - Bs, Cybersecurity And Information Assurance
Associate’S Degree, Network System Administrator
Devry University
FAQ
Frequently asked questions about Nam Lam
Quick answers generated from the profile data available on this page.
What company does Nam Lam work for?
Nam Lam works for Rocket EMS.
What is Nam Lam's role at Rocket EMS?
Nam Lam is listed as IT Support Administrator at Rocket EMS.
Where is Nam Lam based?
Nam Lam is based in San Jose, California, United States while working with Rocket EMS.
What companies has Nam Lam worked for?
Nam Lam has worked for Rocket Ems, Velodyne Lidar, Kelly, Velodyne Lidar, Inc., and Pomeroy.
Who are Nam Lam's colleagues at Rocket EMS?
Nam Lam's colleagues at Rocket EMS include Janelle M., Caitlin Hodges, Brittney Alfieri, Geenno Fontanilla, and Sandy Nguyen.
How can I contact Nam Lam?
You can use AeroLeads to view verified contact signals for Nam Lam at Rocket EMS, including work email, phone, and LinkedIn data when available.
What schools did Nam Lam attend?
Nam Lam holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
What skills is Nam Lam known for?
Nam Lam is listed with skills including Customer Service, Microsoft Office, Management, Sales, Networking, Project Management, New Business Development, and Marketing.
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