Persuasive & influential C-level professional with 20+ years of experience fueling exponential growth and innovation in multi-industry environments enabling organisations to stay competitive in the digital eraDigital transformation thought leader and practioner credited with transforming businesses through conceptualizing new business & operating models, re- imagining customer experiences, building capabilities, changing organization culture and establishing best practicesLed award winning, end to end transformations (omni-channel customer experience, manufacturing and supply chain) for Aditya Birla Chemicals, Mahindra Auto & Club Mahindra, Taj Hotels, building a culture of customer centricity and operational excellence whilst delivering revenue growth & profit maximization in complex, distributed, scale environments. Followed a “Build, Operate, Transfer” modelTechnology evangelist with solid understanding of new & emerging technologies & digital ecosystems including AI / ML, Metaverse (AR/VR, NFTs), Web3 (Blockchain), Industry 4.0 technologies (IoT / IIoT, Robotics, Drones), Data & Analytics and Cloud. Conceptualized, designed and built digital platforms, products and solutions leveraging these technologies, improving performance, quality, reliability, agility & transparency. Built digital operating models leveraging DevOps and agileData driven approach to decision making. Created “command centres” & “control towers” to mine consumer, competitive and machine data for insights & intelligence and benchmarked against competitor and best practices that helped shape future business, product, solutions, marketing and operational strategiesInfluenced, motivated & led cross functional, multi-country & multi- cultural project teams; managed multi-million-dollar budgets; worked with multiple partner ecosystems including start-ups, enterprise technology vendors, academia & government to implement many industry first cutting edge solutionsRecognized as a high EQ leader with an entrepreneurial mindset & ‘hands-on’ approach. Strong advocate of DE&I. Life & leadership coach. Built high performance teams that work collaboratively to deliver results. Resolve conflicts in a non-confrontational manner. Orchestrated shifts in people capabilities & organization culture Prior experience as an Independent Director on board of an automotive e-commerce company. Value creation through technology & industry expertise & corporate governanceAngel investor & mentor to start ups especially in technology, fintech, education, health, consumer & sustainability space