Managed the configuration and implementation of a new end-to-end ERP system, NetSuite ERP, to facilitate the production of single-cell RNA sequencing reagents to ensure GMP readiness and attain ISO certification.Lead strategic planning and day-to-day execution of all operational activities including process transfer, manufacturing, supply chain & procurement, facilities, and IT.Created strategic roadmaps for staffing, product supply, GMP deployment, and site expansion from seed round through present and beyond.

Oversaw and directed the end-to-end supply chain including planning, strategic sourcing, procurement, material handling, and logistics functions for cancer diagnostics tools and LDTs based on immune profiling technology.Built a robust and scalable supply chain department from the ground up to support all aspects of operations for the launch of an FDA-approved product, clonoSEQ, and a clinical research-use-only product, immunoSEQ, across multiple markets.Led supplier qualification and ongoing relationship management for suppliers including Illumina, IDT, Qiagen, and ThermoFisher while driving scalability, maintaining order accuracy, and ensuring SOX, FDA, ISO, CAP, and CLIA requirements.

Led the overall operation and performance of the supply chain for biopharmaceutical ingredients from planning to shipment while maintaining the chain of custody and ensuring compliance with cGMP regulations.Generated $4MM+ in additional production capacity by applying schedule compression techniques to the production schedule and identified an additional $10MM in annual production capacity by load-leveling equipment resources.Oversaw an 8-person team of buyer/planners, materials control management, and master schedulers.

Built, trained, and empowered a 7-person team of managers and supervisors across the supply chain, logistics, program management, IT, engineering, and customer service departmentsDrove the operational efficiency and productivity of a B2B supplier of industrial pumps and process equipment in close collaboration with stakeholders across the supply chain, shipping and receiving, IT, and engineering departments.Led the standardization of business processes that laid the framework for automation while championing continuous improvement initiatives with the accounting and HR departments to reduce exposure and mitigate risk.