Nan May Thazin Khat Email & Phone Number

Bangkok, Bangkok City, Thailand

• Overseeing daily restaurant operations, assisting with scheduling and training of employees, ensuring high levels of customer satisfaction, and implementing marketing strategies to increase restaurant revenue.
• Ability to effectively communicate with customers and lead a team of employees
• Providing customer service by answering questions about products or services, processing orders, and handling complaints
• Coordinating events such as company events, private events, and wedding events.
• Comfort with multitasking in a deadline driven environment
• High proficiency and knowledge of the office package (Excel, PowerPoint, and Word)

Bangkok, Bangkok City, Thailand

• Addressed guest complaints promptly, taking immediate action to resolve issues and ensure a high level of customer satisfaction.
• Efficiently manage food and beverage orders from an average of 30-60 guests per shift (10 hrs), delivering accurate and timely service.
• Collaborated effectively with the kitchen and bar teams to provide outstanding service experiences.
• Utilized in-depth knowledge of the menu to offer personalized recommendations, ehancing the overall dinning experience.
• Assisted with various aspects of guest satisfaction, including serving, seating, and overall hospitality.
• Responded promptly to guests' inquiries, and concerns through social media, ensuring timely and helpful communication.

Bangkok City, Thailand

• Efficiently manage food and beverage orders from an average of 30-60 guests per shift (10 hrs), delivering accurate and timely service.
• Worked with unhappy guests, making certain that they leave pleased and return.
• Collaborated effectively with the kitchen and bar teams to provide outstanding service experiences.
• Utilized in-depth knowledge of the menu to offer personalized recommendations, ehancing the overall dinning experience.

Bachelor Of Arts - Ba, Major In English, Minor In International Business

Education record

Activities and Societies: AU Myanmar Student Community (AUMSC), AU International Student Community (AUISC), AU student organization (AUSO).