Organizing work related to maintaining, analyzing, and systematizing the customer database.Managing the sales of the company's products, developing pricing and discount policies.Organizing and overseeing the work of sales managers.Arranging training and workshops for the managerial staff (in collaboration with the development department).Participating in the organization and execution of exhibitions.Resolving product-related complaints with customers, and preparing the necessary documentation.

Receive incoming customer inquiries.Provide customers with information about products, terms, and methods of acquisition, as well as answer questions about promotions, loyalty programs, the location and operating hours of sales and service points, delivery terms, etc.Process orders for product delivery.Make outgoing calls (collect feedback, etc.).Input information into the CRM system.