-Assisting the Member of Parliament in her daily task-Researching upcoming legislation-Preparing Documents -Drafting and assisting with constituents' correspondence in coordination with other team members-Monitoring media coverage of both national and local-Assisting with events -Attending meetings with MP-Drafting support Letters, inputting data entry of new clients into the CRM liberal caucus system-Managing incoming phone calls and emails

•Provide guidance, advice, feedback, and support to the mentees on their academic and life journeys•Facilitate discussions on Afrocentric principles and academic disciplines based on the lesson plans provided•Serve as a positive role model for mentees•Lead engaging activities, hands-on workshops, and group games for mentees•Contribute to a positive program environment by modelling enthusiasm and encouraging mentees to participate in activities•Cultivate a safe space for mentees to grow as leaders and as individuals•Collaborate and work alongside co-mentors to create an optimal experience for mentees•Leadership when required and other duties as assigned

- Order Accuracy & Timeliness: Ensured accurate and timely processing of customer orders during peak holiday seasons, contributing to high customer satisfaction and maintaining Aritzia's reputation for reliable service.- Shipment Processing: Managed the efficient receipt, organization, and dispatch of large volumes of merchandise, ensuring that all items were correctly labelled, inventoried, and prepared for distribution to stores and customers.- Inventory Management: Played a key role in maintaining an organized and well-stocked distribution centre by conducting regular inventory checks, addressing discrepancies, and optimizing storage solutions for quick and easy access.- Attention to Detail & Time Management: Demonstrated a keen eye for detail in handling products, from quality checks to accurate labelling, while effectively managing time to meet tight deadlines in a fast-paced, high-pressure environment.- Customer Service & Quality Commitment: Actively supported Aritzia’s commitment to delivering exceptional customer experiences by ensuring that all orders were fulfilled with the highest standards of accuracy and care.- Team Collaboration & Logistics Skills: Worked closely with a diverse team to streamline operations, enhance workflow efficiency, and resolve logistical challenges, fostering a cooperative and results-driven workplace.

•Servicing customers in the footwear department.•Maintaining knowledge of products and using this knowledge to assist customers in finding their desired outcomes.•Obtained a 97% customer satisfaction review.•Actively stock the sales floor throughout the day with merchandise from the stock room for the maximum stock position. •Providing customer assistance and also delivering a positive customer experience.•Organized incoming orders and restocked stock before providing new products on the sales floor.•Operated cash register and mobile POS system to process customer items.•Responsible for maintaining organization of stock room to company standards.

- Assist all customers with the rental return process.- Effectively resolve all customer service issues.- Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages).- Advise and review rental charges, and provide an accurate receipt to the customer.- Assist other employees in keeping lot organized for ease of access and traffic flow.- Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer.- Positively represent the Company to all vendors and the general public.- Ensures the security of company assets.- Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.

•Required repetitive lifting up to 50 lbs., bending and twisting •Obtained a 92% efficiency rating.•Operated equipment safely while maintaining a safe and clean working area and ensuring that our product was in perfect condition to sell to our customers. •Unload trucks and break down products considering SKUs and purchase orders (POs). •Consolidate received freight to expedite effective put-away. •Perform accurate put-away and replenishment tasks throughout the facility so that items are in the correct spot and ready for picking. •Build/wrap cubed-out pallets to meet customer needs. •Complete all paperwork and documentation required thoroughly, accurately, and promptly.

-Performed the tasks of assisting with setting up of sales floor display-Addressed any customers’ questions and concerns.-Assigned responsibilities of maintaining a clean working environment-Handled the tasks of assisting customers by identifying and meeting their requirements-Performed responsibilities of providing excellent customers service by attending to their needs-Greet customers as they enter the store and provide sanitation-Organized curbside orders and inventory of products received