Managed credit and collections for branch locations throughout the North East and North Central regions.• Responsible for increasing and retaining customer base and relations while maintaining acceptable DSO, reserves and reducing bad debt write offs for up to 23 branches in various states.• Hired, trained and managed credit representatives for my areas. Also responsible for bi-annual reviews.• Utilized knowledge of various states lien laws along with strong negotiation skills to design and maintain payment programs with delinquent customers.• Built and maintained relationships with customers, sales force, branch personnel, regional management, corporate personnel and corporate management.• Used exceptional research, audit and analytical skills to clean up billing issues going back several years in acquired branches.• Traveled to various branch and customer locations as needed.

Managed credit and collections, assisted in HR and Safety for Michigan and Northern Ohio.• Responsible for increasing and retaining customer base and relations while maintaining acceptable DSO, reserves and reducing bad debt write offs for up to 23 branches in various states.• Utilized knowledge of various states lien laws along with strong negotiation skills to design and maintain payment programs with delinquent customers.• Built and maintained relationships with customers, sales force, branch personnel, regional management, corporate personnel and corporate management.• Assisted Regional HR and Safety Managers in transitioning branch managers and employees to the new corporate structure.• Set up and reviewed regional personnel, safety and CDL driver files per corporate template.• Coordinated and implemented training and education processes for new benefits, safety, sales and accounting software programs.• Traveled to various branch and customer locations as needed.

Managed all aspects of business with focus on accounting, sales and HR departments.• Managed business with up to 5 locations from business start up in 1984 through sale of business to USG in 2006.• Hired, trained and managed employees for up to 5 branches in Michigan.• Researched and contracted for sales/accounting/payroll software, health insurance and other benefits for new business. Maintained and updated as needed throughout the businesses growth and life span.• Supervised branch managers in the implementation and ongoing processes related to sales, inventory, safety, personnel and general branch activities.• Managed all accounting staff and processes including month and year end closings. Directly responsible for payroll, inventory, accounts receivable, billing, credit and collections.• Traveled to various branch and customer locations as needed.