Nan Chen Email & Phone Number

United States

Norco, Ca, Us

New Jersey, United States

• Effectively managed more than 40 employees from 3 countries among four departments.• Managed the curriculum development team and developed two core ESL English courses and four elective ESL courses with the team, ensuring the classes were engaging and improving for K 12 Chinese students.• Designed two placement tests with three editions of each (AI adaptive test system and live listening & speaking test), which accurately measured the students' English level. At the same time, the parents can accurately show the children's learning, strengths, and weaknesses. • Build efficient overseas worker management rules and reward systems so employees who work in flexible home office hours have a more precise division of work and a more explicit inspection system. • Speed up the recruiting process to fit the growing market demands, shorten the recruiting time to one week, and develop the teaching preparation as an AI interactive online class with a quiz to ensure good practice.

United States

• Identify hiring needs of employers, perform initial candidate searches, gather resumes, and reach out to candidates through Indeed, LinkedIn, CareerBuilder, ZipRecruiter, and other platforms. • Full-cycle recruitment process for contractors and full-time employees, including application screening, interviews conducting, and background checks. • Onboarded new hires by setting up their employee accounts, verifying state and federal tax forms, managing benefits, and hosting their orientations. • Establishes and maintains satisfactory Employee/Management relations, conducts periodic evaluations, and Keeps track of employee performance ratings and selected employees for advancement or termination. • Maintain HRIS: including time off, reimbursements, work-time adjustment, and info updates. • Monitor and maintain appropriate payroll, personnel documents, and files • Implement effective HR policies to ensure all practices are in compliance with labor and employment regulations.

New York City Metropolitan Area

• Coordinated and supervised the work of 30+ operations staff, ensuring the timely and proper completion of all assigned assignments.• Developed online enrichment classes based on feedback from students and parents on weekly bases, customized them to the learning needs of Chinese American students and achieved 5x user growth in 3 months.• Collaborated with teachers and provided teaching ideas for 21 subjects among all levels that Classover offers to develop 50 minutes demo class to maximize students' learning experience.• Branding the education product as a "one for all enrichment class" application, being different from all the products in the market, the strategy helped the retaining rate rise by 30% and conducted 110,000 classes per year.• Led the company's new financing round and developed the Classover business proposal, acquiring a 1 million Round A investment by the end of the year.

Tallahassee Metropolitan Area

Master'S Degree, Public Administration, 3.732

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Public Administration, 3.8