Credit Granting Customer Relations Specialist
Current•Review and investigate credit bureau disputes •Complete account maintenance including address changes, lost/stolen reports, and returned mail •Ensure compliance to adverse action •Review, research, and decision credit requests via queues or reports•Answer phone calls from sales associates and customers requesting to open a new credit card account, increase a current account guideline, and approve a sale. Appropriate action must be taken according to the type of call, all while… Show more •Review and investigate credit bureau disputes •Complete account maintenance including address changes, lost/stolen reports, and returned mail •Ensure compliance to adverse action •Review, research, and decision credit requests via queues or reports•Answer phone calls from sales associates and customers requesting to open a new credit card account, increase a current account guideline, and approve a sale. Appropriate action must be taken according to the type of call, all while maintaining professional conversation and providing good customer service Show less