Nanci Smith Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Atlanta, Ga

• Orchestrated the creation and implementation of an immersive, forward-thinking Executive Communications Lab program, empowering emerging leaders to cultivate their brand, connect with target audiences, and leverage data-driven insights for informed decision-making • Spearheaded the transformation of internal communications at Deloitte, as part of the Next Generation Marketing initiative• Delivered an agile, data-driven, and multi-directional approach reflective of Deloitte’s shared goals, the contemporary communications expectations of 170K+ employees, and a collaborative, connected team• Reimagined the way Deloitte engages employees through authentic, purposeful, and coordinated communications that drive measurable results enabled by innovative technology and a future-fit organization

Greater Atlanta Area

• Served as a trusted partner to senior business and marketing / communications leaders while developing comprehensive and integrated internal communications strategies that maximize engagement of 65K+ employees• Led and developed a high-performing team of 12 managers, specialists, and US India practitioners to ensure alignment, coordination, and adoption of priority messages and insights-driven standards for internal communications – supporting 20+ senior executives across the network including: Offering Portfolios, Industries, Talent, Finance, Operations, and Diversity, Equity, & Inclusion• Fostered a team culture that champions meaningful relationships (within the team and with business stakeholders), collaboration, and continuous growth• Shaped and executed an insights-driven internal communications program – grounded in data and analytics – to inform/evolve approaches and deliver meaningful results on business priorities• Drove execution and innovation across all internal communications content, channels, tools, and processes – from human-centric messaging and storytelling for target audiences to new platforms, technologies, and engagement tactics

Greater Atlanta Area

• Led the strategic planning and execution of Consulting’s internal communications and served as a trusted advisor to the US Consulting Deputy CEO and National Managing Partner of Offerings & Services• Developed and executed communications strategies and aligned communications plans / campaigns across six Offering Portfolios; integrated with marketing and PR to activate the internal amplification of signature issues and key campaigns• Guided and executed communications plans for the US Consulting operating model transformation of 50K employees; led framing of US offerings benefits for global Consulting operating model transformation• Built out internal communications team to support the Offering Portfolios; coached/onboarded four new internal communications managers; defined/championed high-quality service level expectations

Atlanta, Georgia

• Developed innovative, effective, targeted campaigns that engaged audiences, aligned with the Consulting strategy and brand, and leveraged all forms of media; identified / promoted best practices to support the content strategy• Managed day-to-day interactions with Strategy & Operations (S&O) executive leadership team and built trusted advisor relationships to guide and align communications plans across a matrixed organization• Provided editorial management for all S&O communications vehicles in support of strategic priorities for a 6,000+ organization; wrote, edited, optimized, and published internal communications, including leadership messages, articles, newsletters, and digital content; oversaw the planning and delivery of regular town hall events

Atlanta, Georgia

• Provided strategic communications support for US Chairman of the Board, including executing an integrated communications plan to advance the Chairman’s vision and priorities; enhancing Deloitte’s brand and market position; and building a legacy by engaging internal and external audiences around the Chairman’s unique, differentiated platform• Served as editor-in-chief of Connect magazine – a semiannual publication for Deloitte’s retired partners• Worked with video production agency to develop creative concept and script as well as produce and launch internal video centered on the Chairman’s leadership platform• Assisted with planning and promoting the biennial partner meeting, including communications counsel and support, as well as the Chairman’s talking points

Atlanta, Georgia

• Planned, developed, and executed multi-faceted internal comms strategies and tactics for key initiatives and ongoing projects• Wrote and published key leadership comms; managed review and distribution processes; incorporated strategic messaging; took advantage of cross-promotion and social media opportunities• Worked collaboratively and independently on multiple assignments while maintaining top-quality deliverables under deadline; served as a project manager• Managed content and layout of intranet sites, including webpage design • Proactively analyzed ways and implemented feedback to define measures of success and to further enhance, engage, and add value for the audience/overall user experience

Atlanta, Georgia

• Wrote and edited firm-wide comms that included speeches, scripts, highlight summaries, and voicemails on operations to the US partners • Developed and prepared briefings, reports, and presentations for executive meetings, office and client visits, speaking engagements, and webcasts; managed relationships with partners and clients• Planned monthly leadership meetings and partner town hall events throughout the US by collaborating with Deloitte business and local office leaders• Managed content of leadership webpage on intranet site

Atlanta, Georgia

• Interviewed, researched, and wrote articles for internal Finance site and monthly newsletter• Created, designed, and edited PowerPoint presentations for executive meetings• Analyzed data and streamlined processes on various consulting projects, including real estate and Fuqua School of Business at Duke University • Organized & developed content for monthly Finance-wide webcasts on various topics of interests• Trained staff on using templates, PowerPoint, and other software that was researched and implemented for better format and efficiency

Atlanta, Georgia

• Executed show demands, coordinated editing needs, participated in show team meetings• Researched, selected, and fed video to various national and global CNN bureaus• Worked with anchors, reporters, and writers on creative scripts• Floor director for live news productions in CNN, CNN International, and Headline News; communicated and worked regularly with directors, producers, writers

Atlanta, Georgia

• Researched, interviewed, and wrote articles with topics featuring fashion, home design, social, travel, restaurants, and entertainment with lively coverage of parties, galas, and charity events• Worked directly with public relations firms and agencies to research and gather information on their clients