Nancy A. Prater Email and Phone Number

January 2015-present:Participate on Agile team in which the focus is our Loyalty program including web, mobile, user interfaces and custom software for Loyalty programCollaborate with developers regarding best approach for testingCollaborate with third party vendor regarding testing for mobile and webMentor new members to the Agile teamTraining: ASPE Agile training ASPE Transitioning from Waterfall to Agile In-house scrum and follow-up Agile training SQL Introduction Java Introduction ASTQB/ISTQB Foundational Level and obtained certification for Certified Tester, Foundation Level (CTFL)June 2008-January 2015:Participated in building the Quality Assurance team at Speedway and participated in training to learn about the Quality Assurance processCollaborated closely with Business Analysts to capture requirements correctlyTested software for various platforms, including price book, web applications, Point of Sale, Credit Participated in the move from Excel spreadsheets to a testing management toolAs needed, worked with developers for testing details-in most cases, the Business Analyst was the liaison between Quality Assurance and the developersAttended Business Analyst Boot Camp

Training I performed:In-house training for Microsoft OfficeComputer orientation for new employeesSpecialized classes as neededTraining I attended:Certification for Microsoft Office Specialist for Outlook, PowerPoint, Word, Excel for 2000, 2002, and 2003Basic HTMLOther duties included:Desk side supportWebmaster for internal website for several yearsDeployed personal computers as part of a Big BangReceived several outstanding achievement awards

Created Computer Based Training on Cisco routers including course outline, instructional strategies, documentation, and course scriptRequired ability to learn technical material quickly and present in clear and concise manner

Installed, trained, and supported applications in physician officesCoordinated with other team members to connect internal and remote users to the hospital's network

Coordinated management information system activities on local level with corporate personnel in Reston, VA Hardware and software installation and maintenance Personnel training and support Developed training material for general computer information, Windows and MS Mail Consistently received favorable comments from co-workers concerning training, many of whom had not previous computer experience

September-December 1993Lived with 82 year old woman temporarily to help family bought groceries cooked dinner drove to doctor appointments companionshipJanuary-May 1994Nursing Assistant at Heartland

Trained customer and internal personnel on mainframe operating systems and personal computersDeveloped coursewarePresented courseware in lecture and learning labsReceived Quality Award for Excellence for developing a suite of coursewareServed on Customer Satisfaction Quality CommitteeReceived bonus for participation on Education Task Force

Provided telephone support for various industrial applications, including financial, manufacturing, and public safetyPerformed minor programming to fix bugs (in COBOL)Performed some onsite visitsManaged conversion of ATM's to live environmentDesigned and developed demo of manufacturing application used to inform sales personnel