Nancy Ackerman Email and Phone Number
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Nancy Ackerman is a Epic HIM and Care Everywhere Certified Health Informaticist Lead at Methodist Health System. She possess expertise in customer service, meditech, training, healthcare information technology, troubleshooting and 15 more skills.
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Application Support Team LeadMethodist Health System Mar 2022 - PresentDallas, Tx, UsLead Epic HIM, Care Everywhere, Grand Central and Prelude teams and serve as the 3M 360 Administrator
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Sr. Epic Him And Care Everywhere AnalystMethodist Health System Feb 2016 - Feb 2022Dallas, Tx, Us* Lead Analyst for HIM and Care Everywhere Applications* Continue to provide positive and efficient customer service to all customers* Conduct issue tracking and meaningful documentation ex: tip sheets, project implementation* Implemented HIM and Identity Applications for a full 2015 system go-live * Assist in build and testing for OnBase, 3M 360 and Escription interfaces* Earned Certifications in ROI, Hospital Coding, Deficiency Tracking, Identity, Care Everywhere and Epic Security * Earned 3M 360 Encompass System Administrator Certification
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Sr. System Support AnalystMethodist Health System Aug 2013 - Feb 2016Dallas, Tx, Us• Researched and tested new functionality to determine use and workflow• Troubleshooted reported issues for both ABS and BAR claim production• Responsible for ICD-10 implementation and delegating related tasks to colleagues• Responsible for 3M 360 implementation and maintenance• Researched, tested and maintained data sent to Press Ganey for patient surveys• Developed and maintained workflow and reporting structure for state submissions
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Applications SpecialistLss Data Systems May 2011 - Aug 2013•Assisted various healthcare organizations with administration and billing software applications •Proactively organized and lead training seminars for clients regarding upcoming healthcare requirements and technologies•Developed training materials for staff•Mentored new employees•Maintained records of communication with clients•Maintained and reviewed changes in insurance claims on both the federal and state levels
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Order Set-Up CoordinatorMackin Educational Resources Aug 2008 - May 2011Burnsville, Minnesota, Us•Helped coordinate classroom book sets for various learning programs •Researched customer’s interests and backgrounds to ensure customer satisfaction•Assisted customer service with inquiries pertaining to book orders•Maintained record keeping of customer orders•Created and sent credits for dissatisfied customers •Assisted CFO with tax returns for various states -
ProcessorMackin Educational Resources May 2006 - Aug 2008Burnsville, Minnesota, Us•Followed precise directions for completion of book orders for K-12 schools nationwide•Checked specific labels for each order or book
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Network CoordinatorInfoperiscope Apr 2008 - Aug 2008*Scheduled and conducted meetings, conference calls and interviews*Supported concerns and answered questions from existing interns *Interviewed interns for specific departments*Discussed promotional ideas and sale updates with Director of Sales and CEO*Wrote, edited and completed copy for website
Nancy Ackerman Skills
Nancy Ackerman Education Details
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Saint Mary'S University Of MinnesotaHealth & Human Services Administration -
St. Cloud State UniversityAnd Applied Communication
Frequently Asked Questions about Nancy Ackerman
What company does Nancy Ackerman work for?
Nancy Ackerman works for Methodist Health System
What is Nancy Ackerman's role at the current company?
Nancy Ackerman's current role is Epic HIM and Care Everywhere Certified Health Informaticist Lead.
What is Nancy Ackerman's email address?
Nancy Ackerman's email address is na****@****mhd.com
What is Nancy Ackerman's direct phone number?
Nancy Ackerman's direct phone number is +121494*****
What schools did Nancy Ackerman attend?
Nancy Ackerman attended Saint Mary's University Of Minnesota, St. Cloud State University.
What skills is Nancy Ackerman known for?
Nancy Ackerman has skills like Customer Service, Meditech, Training, Healthcare Information Technology, Troubleshooting, Testing, Project Management, Leadership, Software Documentation, Public Speaking, Powerpoint, Process Improvement.
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