Nancy Aminga Email & Phone Number

Nairobi, Kenya

Developed and updated spreadsheets and databases to track, analyze, and report on performance and revenue data.Managed over 30 customer calls per day and also responded to customer queries via email.Kept up-to-date with the latest tax and legislation changes to keep clients infored on new developments.Met with clients to obtain personal data, records and financial information to assist with tax calculationsKept client's personal information safely stored on iTax System in compliance with company policy

Nairobi. Kenya

Conducted Telephone interviews at the call centre to collect research data.Communicated the Respondent's feedback promptly to my supervisor to fast track analysis and reporting.Maintained accurate records of interviews, safeguarding the confidentiality of subjects, as necessary.Conducted qualitative and quantitative surveys, which involved field interviews or focus group assessments.

Nairobi , Kenya

Met customers in homes and businesses and also did cold calling to promote and demonstrate company products and gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.Developed sales strategies based on research on consumer buying trends and market conditions.Achieved monthly average sales quota of $10000Cultivated long-term business relationships with clients to accurately quote prices and terms, achieving customer objectives.