- Achieved “President’s Club Award” for 2023 performance, ranking #4/178 representatives- Served on company Field Input Teams, providing feedback on behalf of peers to various corporate roles responsible for marketing and incentive compensation- Awarded “Early Career Network 2023 Ambassador of the Year” for establishing a local chapter for an Abbott networking group (Early Career Network); planned and executed quarterly successful events and organically grew chapter to over 30 employees- Received Regional “Group/IDN Impact Award” in Q4 2023 for uncovering opportunities for pilot programs in large health systems, actively working with a team to implement protocols for widespread product utilization

- Finished within the top 15% overall for 2022 performance, ranking #26/186 representatives- Presented with “Emerging Star Award” for 2021 performance, ranking in top 10% of new primary care expansion division- Launched FreeStyle Libre portfolio, a continuous glucose monitoring device, to the primary care market by promoting to key primary care providers, medical groups and health systems- Leverage proficient disease state knowledge and strong relationships with providers to generate fast and continuous product adoption- Navigate complex insurance issues, collaborating with third party Durable Medical Equipment (DME) suppliers and office staff to provide best insurance coverage options for patients

- Promote Applied Behavioral Analysis (ABA) therapeutic services designed to increase socially significant behaviors and decrease maladaptive behaviors in children with Autism Spectrum Disorder, developmental disabilities and learning disabilities- Increase average new intakes (clients) per week by 233% within first quarter of employment (Q4 2020)- Achieve goals of 16 office visits per day, 8 lunches per month, and one dinner per month- Coordinate and execute in-person or virtual presentations- Establish strong relationships with existing accounts and prospect for new accounts including neurologists, pediatricians, psychiatrists and psychologists- Assist customers with intake process and resolve issues that may arise involving client referrals

- Ranked 1st of 31 representatives for Q3 2019; ranked 5th of 31 for Q4 2019; ranked 1st of 31 for Q1 and Q2 2020- Ranked 6th of 31 representatives at FYE 2019; recognized at National Sales Meeting 2020 for placing in top 20% of outside sales representatives- Launched a revolutionary model, Dermatology.com, that provides 16 branded products (such as Retin-A, Efudex, Biafine, etc.) at affordable and predictable prices for all patient types- Launched Altreno for treatment of moderate acne with counterpart as well as physician dispense program; market share grew from 0.6% to 3.6% (3.0% overall increase); increased NRx growth by 565%- Re-launched Solodyn for treatment of moderate/severe acne; increased NRx growth by 826%; placed 1st in the Reignite Solodyn Contest- Retin-A was the second highest retinoid volume within Miami territory behind generic tretinoin; market share grew from 19.2% to 21.0% (1.8% overall increase)- Attended New Wave Conference to promote OrthoDermatologics and Dermatology.com to healthcare providers- Established rapport with healthcare providers to build genuine relationships and gain support for product sales- Coordinated lunch and office visits for in-office presentations of product and marketing information- Navigated CRM and cloud-based solution systems to analyze territory data to direct resources effectively- Strived to understand the insurance/patient demographic of each account to cater approach to office needs

Operations Management:- Recruit and interview to fill coordinator vacancies and train new coordinators- Resolve issues regarding customer satisfaction, financial payments, and practice efficiency- Assisted patients with purchasing skincare using extensive knowledge of products in boutique (brands such as La Mer, Natura Bisse, and SkinMedica); boutique had 15% growth during tenure- Fostered a relationship between The Jefferson Hotel and S+R to ensure patient comfort and 20% discount- Represented S+R in national conferences, such as Allergan’s Practice Management Training Program- Compose treatment proposals for plastic surgery aesthetic patients and field questions/concerns relating to proposals, financing, and scheduling surgery- Track and update staff on “pipeline” positions of aesthetic patients when scheduling surgery- Manage the client rewards system and outreach to web inquiries- Review before-and-after pictures to use on websites/social media- Assist front desk with fielding calls, as well as manage patient flow within the practice- Cross-trained to fill the positions of medical assistant or boutique director as neededAnalyze and develop practice approach:- Treatment proposals sent within two business days are twice as likely to move forward with scheduling aesthetic surgery- Tailoring response to online inquiries based on health concern/procedure of interest increased percentage of prospective patients to schedule appointments by 7-10%- Approximately 20% more patients schedule appointments or purchase product if outreach regarding expiring rewards is 2 weeks prior to expiration date or event- Implemented an encrypted, HIPPA-compliant confirmation email system Maintain relationships with pharmaceutical representatives:- Serve a liaison between representatives and doctors - Inform staff of changes within supplier companies that will impact the practice- Coordinate with vendor representatives for events and promotions

- Managed and organized confidential patient data to facilitate efficient operation of the office- Engaged in observational learning with the doctors in the clinic and operating room, and forged relationships with staff to get insight into the structure of hospital systems

- Assisted in fundraising for Stamp Out Stigma campaign, aimed at eliminating societal shaming of mental health disorders to positively influence the lives of affected individuals- Mastered data entry into various data systems to organize and validate client information- Conducted comprehensive review of interstate tax law, discerning information/patterns useful to company CPAs and presenting research in a clear and concise manner - Utilized Microsoft Excel to complete M-1 tax statements

- Assisted in instituting a new technological distribution system to disperse TGL to clients- Researched and presented information for TGL editor and attorney- Organized data in Quickbooks for TGL accountant

Worked collaboratively with mentors to learn how to appropriately allocate money within a specific budget, meeting company needs and turning over a profit