Courageously drives business solutions, culture development and talent management strategies across Banner and their respective business in partnership with the broader Human Resources, Banner University Medical Group and University of Arizona. Operates as part of the Senior Leadership Team of their respective businesses and communities and drives system integration. Leverages metrics, data, and analytics for solutions that drive the business’s performance. Functions as the feedback loop to ensure HR programs are aligned with business needs. Consults and advises business leaders on broad talent issues that impact engagement, retention, and overall business performance and results.

This position is a system focal point for implementing and managing employee relations programs and initiatives. Investigates and resolves employee relations concerns impacting the work environment. Role provides multiple facility managers and Human Resources Consultants with counsel and support in employee relations investigations to include compliance with equal employment opportunity, affirmative action, training and development, and compliance with State and the Joint Commission human resources standards.

• Provides leadership of more than 3 multiple day events and more than 500 participants.• Oversight of departments, programs and staff.• Created employee compensation strategies based on employee performance and current budget allowances.• Created and implemented specific operational directives from the strategic plan and consistently seek opportunities to improve the organization.• Successfully manage all fiscal responsibilities including budget submission, monitoring, implementation of audit recommendations and hiring of new book keeper and CPA.• Implemented process for updates to Board of Directors and act as a liaison between Board and staff in the implementation of goals and direction.

• Provide Human Resources Support for four departments within the City of Phoenix in the form of coaching and counseling to middle management on labor relations, employee relations, strategic planning, compensation, recruiting and organizational reviews.• Partner with Senior Management to create initiatives and action plans to ensure compliance from employees and management.• Manage labor Relations activities including creating and improving relationships with Union Representatives, interpretation of MOU’s, preparing responses for grievances, representing departments on Civil Service Board hearings for three Unions and one Employee Association.• Provided training in the areas of MOU changes, FLSA changes, payroll practices.• Partnered in the development of Workforce planning standards for the City of Phoenix and implementation of Customer Service Standards for the Human Resources Departments.• Conduct analysis of workforce to ensure diverse population and compliance with ADA training initiatives.

• Established strategic relationships with management to identify key performance concerns and implement coaching strategies to meet the needs and initiatives of the organization.• Impact the decrease of employee turnover by 25% through the implementation of employee recognition programs, career pathing and Center wide activities.• Develop leadership trainings to address Call Center concerns including retention, HR policies, management, Labor Union Awareness, Professionalism and Generational Awareness training.• Provide support of the staffing initiatives and goals by recruiting, interviewing and identifying opportunities to increase the candidate pools.• Conduct employee relations activities including employee investigations, approving corrective actions and counseling management on compliance with current Federal and State legislations.• Acted as a strategic communication liaison for leadership team regarding policy changes by reviewing materials, recommending modifications, and identifying most effective communication strategies.• Manage employee transition and separation process of more than 700 employees as a result of Merger.