Mary Nancy Arellano Email & Phone Number

Toronto, Ontario, Canada

Work closely with others and manage a portfolio of projects from end-to-end. Lead teams of stakeholders and business partners to ensure projects of all sizes are completed in line with the team’s budget and timeline. Use expertise in project management methodology to make recommendations for continuous improvements on all project plans.

Rbc Canada - Toronto, Ontario (Remote)

● Provides project management services on the AODA & WMT Record Retention & Destruction FY’22 projects with budgets of $650k and $1.4M, 6 Applications and 3 external vendors● Controls projects, monitor activities, conducts regular status reviews and provides guidance and assistance to IT custodians and project team members● Documents project status, resources and expenditures using Planview, MIS and Tableau and presents project progress, risks, issues and financials to senior executives… Show more ● Provides project management services on the AODA & WMT Record Retention & Destruction FY’22 projects with budgets of $650k and $1.4M, 6 Applications and 3 external vendors● Controls projects, monitor activities, conducts regular status reviews and provides guidance and assistance to IT custodians and project team members● Documents project status, resources and expenditures using Planview, MIS and Tableau and presents project progress, risks, issues and financials to senior executives on the monthly Steering committee meetings● Creates decks, project approval requests etc. for presentation to senior IT/business partners, project sponsors and stakeholders● Manages and coordinates efforts of internal resources and external vendor Show less

Led team to deliver projects,, system enhancements, RFIs, prod issues for the full project lifecycle. Created project plans, estimates, schedules, Risks, Assumptions, Issues, Dependencies, training, implementation plans etc. Tracked/reported project issues, mitigated project risks and potential production issues.• Managed projects using Waterfall and Agile scrum methodology. Practised Agile scrum ceremonies. Created project documents, Led daily scrum meetings, retrospectives… Show more Led team to deliver projects,, system enhancements, RFIs, prod issues for the full project lifecycle. Created project plans, estimates, schedules, Risks, Assumptions, Issues, Dependencies, training, implementation plans etc. Tracked/reported project issues, mitigated project risks and potential production issues.• Managed projects using Waterfall and Agile scrum methodology. Practised Agile scrum ceremonies. Created project documents, Led daily scrum meetings, retrospectives, backlog grooming activities etc. Used Atlassian software (JIRA and Confluence), MS Project, Shareoint in the creation of project artifacts.• Created and organized Scrum and Kanban board. Worked with Business partners to prioritize and schedule JIRA Stories, Production issues, RFIs (Request for information), SCRs• Tracked departmental project deliverables to ensure risk, time, resource availability are aligned with client expectation and reporting cycle deadlines• Monitored projects, created project plans, informed stakeholders and IT management or project status, issues and risks• Managed intake requests, scheduled approved tickets, reviewed priorities, resources, schedule and effort • Ensured IT governance policies and procedures are followed throughout the development life cycle. • Worked with team members and other departments such as Client Services, Prod Support, Creative Services, Reporting, QA, Sysops and Infrastructure to coordinate work required for project and support activities• Provided Client Reporting IT and stakeholders with updates on project status and, as required, impact analysis and risk associated with changed priorities• Initiated training to co-workers and provided information, guidance and support to team to ensure project success.• Identified and requested project resources. Completed project reporting to Senior executives, sponsors and PMO. • Learned, promoted and adhered to Enterprise processes and procedures Show less

Toronto, Canada Area

SME on managed applications used at Retail banks, Call Centre, Operatons etc. Maintained application availability; delivered projects, managed vendor/business relationships; reduced company risks through the application of CIBC policies, governance, controls and security. Knowledge of Retail and Wealth products, process and applications - COINS, CIF, Corfax, CPAS, MFOL, PPSOL, WMOL etc.• Provided leadership and worked in close partnership with Bus owners, app users and Tech partners… Show more SME on managed applications used at Retail banks, Call Centre, Operatons etc. Maintained application availability; delivered projects, managed vendor/business relationships; reduced company risks through the application of CIBC policies, governance, controls and security. Knowledge of Retail and Wealth products, process and applications - COINS, CIF, Corfax, CPAS, MFOL, PPSOL, WMOL etc.• Provided leadership and worked in close partnership with Bus owners, app users and Tech partners to ensure successful delivery of projects and Maintenance releases.• Supported the delivery of App/Infrastructure initiatives working with various Tech teams and multiple business partners. • Delivered custom App development and 3rd party vendor products used by various LOBs for several Wealth Mgmt technology applications. • Participation in the identification and mitigation of project risks and dependencies • Managed <200 ticket requests per year for App support including business enhancements, RFIs and production issues • Worked with technology partners and external vendors on release management activities and implementation planning.• Reviewed, updated and signed off on project artifacts including business requirements, design, tech specs, test plans/test cases, implementation plans and training docs. • Managed vendor relationships; resource allocation, reviewed vendor estimates/invoices and deliverables and monitored compliance to service level agreements.• Liaised with auditors and business management office during legal and compliance reviews of projects and applications. Participated in TAB/CAB, Gating meetings• Implemented talent strategies; recruited and developed staff; coached and trained direct reports, completed regular performance reviews and work allocation Show less

• Provided project management services in the implementation of small to medium size projects ensuring projects were delivered on time, on schedule, on budget with quality.• Reported project status to Director and Senior Director; controlled project deliverables; managed project schedules; conducted regular status reviews & provided guidance to the team. • Created project plans; monitored project activities; assisted in the creation and review of … Show more • Provided project management services in the implementation of small to medium size projects ensuring projects were delivered on time, on schedule, on budget with quality.• Reported project status to Director and Senior Director; controlled project deliverables; managed project schedules; conducted regular status reviews & provided guidance to the team. • Created project plans; monitored project activities; assisted in the creation and review of detailed business requirements, design documents, test packages, training packages etc. for both new and existing functionalities.• Active participant and contributor to JAD sessions with business owners, project stakeholders and technology groups.• Identified potential issues and constraints that impacted project success and recommended corrective actions.• Supported, coached, trained project team members including external Vendors, Developers, QA Testers and Business Analysts.• Delivered post implementation management and support following project execution including production issue resolution. Show less

• Created and reviewed project artifacts including business/system requirements, testing and implementation plans.• Major contributor to the successful implementation of Wealth Management projects including RESP, fund launches, ESG/Fundserv, year-end tax projects, consolidated statements and mandatory/regulatory initiatives etc.• Performed testing, analysis and production support duties for various retail banking applications.• Provided… Show more • Created and reviewed project artifacts including business/system requirements, testing and implementation plans.• Major contributor to the successful implementation of Wealth Management projects including RESP, fund launches, ESG/Fundserv, year-end tax projects, consolidated statements and mandatory/regulatory initiatives etc.• Performed testing, analysis and production support duties for various retail banking applications.• Provided guidance and training to UAT team members and other project stakeholders.• Completed end to end project management and project coordination duties on assigned projects. Show less

Project Management Certificate Program

Investment Funds In Canada

Education record

Psychology/Guidance And Counselling