Nancy Baumgaertner Email and Phone Number

Executive Assistant to the Vice President of Marketing Communication Operations | Supporting Sr. Directors with a team of 120.

Coordinated and planned all aspects of upcoming projects, rentals and purchases with marketing, executives, logistics and accounting. Scheduled appointments for executives with clients. Fostered strong relationships with customers and strategic partners to strengthen our brand awareness. Collaborated on a team of ten to make company procedures more efficient and collaborated on a team of five to track and plan logistics for upcoming projects as well as following up on action items.

• Established efficiency and cost-saving initiatives that improved the customer service process.• Assumed a leadership role in the absence of the supervisor and ensured that the office operated normally; screened/prioritized incoming calls and mail/correspondence taking necessary actions; made arrangements for meetings and appointments for management.• Initiated and followed up on action items for new and/or routine projects, processes, and/or policies.• Compiled, tracked and researched data for various departments; prepared/maintained files and documentation in accordance to policies and procedures; developed/maintained reports, databases, and spreadsheets as needed.• Developed and implemented office procedures, liaised with senior leadership, agencies and organizations.• Trained clerical/team staff in order to implement new policies and procedures, following safety protocols.• Managed department office, provided administrative support to executives and performed essential duties (typing, mailing, emailing, faxing, copying, telephone coverage) including keeping time lines for various projects, maintained project and staff calendars, prepared correspondence and acquired and maintained technology needs.• Prioritized multiple simultaneous activities, provided administrative support to executive leadership and management team and problem solved.

• Coordinated and maintained executive calendars, initiated correspondence, made arrangements for meetings and travel, served as translator for executives.• Worked and coordinated with company employees and business associates.• Developed and maintained various reports, spreadsheets and files as required.• Created agendas and prepared documentation for meetings for senior management, served as point of contact for visiting business associates, partners and dignitaries. • Screened, prioritized and directed incoming calls and provided appropriate follow up as needed.• Initiated and followed up on action items for projects, processes and policies in accordance with company guidelines.• Managed department team, handled payroll and time sheets, tracked absences and arranged for cover.• Interacted with company employees, organizations and agencies via phone, personal contact and written correspondence using discretion and maintaining strict confidentiality.