Nancy Berkeley Email and Phone Number

Provide daily application support to users of ERP system. Escalated product support matters requiring management intervention. Reviewed system settings and processes to ensure maximum use of existing ERP modules Identified and tested modifications to the system to improve efficiency. Trained new and existing users on changes or improvements. Used Microsoft Query to extract data required for operational and sales usage reports. Coordinated and lead Kaizen events used to implement lean principles to remove non value added steps in operational processes.

Prepared large project quotations (100k to 1M+) for industrial insulation materials and accessories for customers that installed this insulation in Oil & Gas Refineries and Chemical Plants.

Negotiated pricing with Trade Partners; utilized personal computer and spreadsheet software to perform efficient and accurate bid tabulations; coordinated changes in Trade Partners and specifications with Construction Manager; worked closely with all levels of management to determine need and provide procurement support; served as translator for Spanish Only speaking vendors; Responsible for the setup and maintenance of TOM’s (Total Office Management) system; planned and coordinated update to Design Center; managed 60 Day Lumber Bid process for DFW and Houston Office.

Responsible for the setup and maintenance of companies first purchase order system, TOM (Total Office Management); entered and maintained takeoffs; requested and analyzed bids for all major mechanicals; in charge of rebidding lumber and analyzing results every 60 days; helped resolve issues between accounting and information systems related to purchase order system; trained Houston and Georgia Regional offices on TOM system