Nancy Berrier Email & Phone Number

St. Louis City County, Missouri, United States

Spry Digital provides customized solutions that improve the digital experience through a holistic combination of digital strategy, experience design, digital-product development, and support.ACCOMPLISHMENTS• Project managed a complex, custom web application designed to improve prehealth advising at a top-ranked university. By automating processes, the application saved the university thousands of hours in manual labor.• Helped to create a digital product catalog for a major telecommunications client, which allowed online sales to new customers and resulted in a 43% increase in year-over-year sales. • Successfully managed the design, development, and delivery of a microsite devoted to sustainability that shared ideas and action plans to improve the health of our environment and community. POSITIONSProject Manager/Project Management Lead | June 2020–PresentI lead user experience, design, and digital-development projects that enable growth and build connections for clients. • Manage all aspects of projects – timeline, budget, scope, risk, resources – from project kickoff through delivery.• Collaborate with strategy, design, and technology teams to deliver the best possible outcomes for clients.• Identify and address company-, department-, account-, and project-related issues.• Implement new tools and processes to improve efficiency and effectiveness.• Direct and coach the project management team, develop skills, and assist in problem-solving.• Establish strong client and internal relationships based on transparency, dependability, and empathy.• Write, edit, and proofread content for proposals, marketing efforts, and company website.• Allocate delivery team resources to ensure staffing and skills are aligned for maximum project productivity.

St Louis, Missouri, United States

Maritz helps clients achieve business objectives by designing and delivering consumer loyalty, channel loyalty, employee engagement, and sales-incentive solutions. I develop and implement program solutions and communications strategies to drive business results for current and potential clients.• Refine and design program-based solutions for engagement, incentive, and recognition programs• Develop communications strategies and tactics for proposals, new program launches, new products, and ongoing programs• Write, edit, and proofread copy to ensure it is readable and relevant• Identify knowledge and behavior gaps to inform communications plans and messaging• Integrate new internal and external technologies into communications plans• Evaluate existing programs to determine needed improvements to optimize the end-user experience• Ensure alignment of UX and behavioral science principles in solution recommendations and implementation• Collaborate and coordinate with cross-functional teams in proposal development and solution implementation• Provide input to product teams/owners on features and enhancements

St. Louis, Mo

I directed the development of integrated communications solutions for incentive and recognition programs for major automotive clients.• Led a team of 10 communications managers/writers and designers in developing creative communications• Wrote, edited, and proofread creative copy, ensuring it was clear, concise, and compelling• Developed and executed strategies for communications elements, including websites, print brochures, videos, email campaigns, push notifications, and social media• Oversaw all steps of the creative process to ensure cost, schedule, quality, and brand-alignment standards were met• Collaborated with cross-functional team members to develop overall incentive/recognition solution designs• Built strong client connections based on integrity, reliability, and authenticity• Provided UX insights to and collaborated with the IT/engineering team• Contributed creative strategies and tactics for proposals • Identified and addressed department-wide and account-specific communications needs• Created and managed project and department budgets

Greater St. Louis Area

I oversaw all creative projects for incentive and recognition programs for a major automotive client.• Identified and addressed account-wide communications needs• Wrote, edited, and proofread copy for digital and print creative deliverables • Ensured consistency with brand standards and messaging• Developed and managed all aspects of creative campaigns for multiple client programs• Established credibility with the client through responsiveness and a solution-oriented approach• Created and managed project budgets• Trained department personnel and coached skills development• Communicated best practices across account teams and industry sectors

Greater St. Louis Area

I served as the project manager of creative deliverables for performance-improvement programs for national clients across multiple industries. • Supervised all aspects of the internal creative process, including concept development, design, budgeting, copywriting, production, scheduling, cost management, and quality control• Wrote, edited, and proofread proposals, creative rationales, and copy for communications elements• Directed and collaborated with the design team in the creative process• Developed comprehensive sales presentations for incentive and recognition programs• Led and coordinated cross-functional teams in proposal development and program implementation• Established and developed relationships with clients to ensure their business needs and objectives were met

Master Of Science, Advertising

Activities and Societies: Fellowship in the Department of Advertising

Bachelor Of Arts, Advertising

Activities and Societies: State News advertising staff, intramural sports, Honors College