Nancy Bismore Email & Phone Number

Everett, Washington, United States

Bellevue, Wa

• Provide communication and support to the general public in addition to police, fire and medical agencies.• Have a rapid and accurate sense of call interpretation and decision making during stressful situations in order to process multiple calls.• Provide exceptional customer service to the general public under stressful circumstances.• Provide calm and efficient service to the fire and police agencies.• Provide clear direction, responsive feedback and proactively find information pertinent to in progress calls.• Processing multiple calls simultaneously, establishing the priority status of the call and initiate a sequence of time sensitive actions.

Olympia, Wa

• Routinely conducts undercover buy tobacco compliance checks, in order to determine a retailer's compliance with age verification requirements.• Performing advertising and labeling inspections in accordance with the Federal Tobacco Control Act.• Provide quality and timely customer service in all oral or written communications. - Analyze and interpret written and oral information including statements and other documents accurately.• Assist in recruitment, training, and supervision of youth (Investigative Aides) paid to assist with tobacco compliance checks.• Conduct tobacco compliance checks and inspections statewide and assists in other directed assignments.• Access and utilize computer software programs and applications to review information.

Greater Seattle Area

• Multi-tasking while maintaining and modeling a calm presence in a high volume orderly fashioned store.• Providing supervision and direction to multiple Starbucks partners.• Communicating clearly, concisely and accurately in order to ensure effective store operations.• Filter communication to the shift team as directed by the store manager.• Develop positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.• Respond to immediate store needs by utilizing external resources.• Support store manager in implementing company programs by working directly with the shift team to execute action plans that meet operational and organization objectives.• Model a “customer comes first” attitude, delivering world class customer service.• Anticipating customer and store needs while supporting the company’s vision and goals.• Greeting customers with legendary customer service.• Preparing and presenting Starbuck’s coffee beverages.• Coaching new employees in all aspects of their jobs as well as a role model.• Encouraging partners to make a difference in customer service.• Maintaining a clean and comfortable environment.