- Acted as primary business process analyst for Ibotta sales organization including four sales verticals & 200+ people. - Developed Ibotta’s first ever sales pipeline strategy through Salesforce product modification, reporting strategy, and Sales team change management. - Primary business analyst & tools owner for Outreach.io & ZoomInfo. Acted as the main resource for determining the value of future 3rd party sales efficiency tools for potential integration with Salesforce.com.- Responsible for designing and maintaining consistent sales processes from lead generation to close won with a goal of improving Salesforce data hygiene & internal sales product workflows. - Cross functional partner to the Salesforce Product team, Sales, Customer Success, Marketing, & Business Operations. - Acted as the main liaison & stakeholder for the sales department to the Salesforce product team.Worked cross functionally with the Salesforce Product Owner to create Jira user stories, write acceptance criteria, prioritize projects, and determine basic technical approaches to various stories

Maintain global sales enablement including recognition programs, territory alignment, internal process revision and strategy, as well as change management. • Manage 2-3 full time employees covering a range of sales enablement projects including the global rollout of multiple internal tools, Salesforce.com improvements, & various data and process improvement projects.• Creatively develop, implement, and actively manage $700K sales recognition program for 400+ employees. • Guide & oversee strategy for the rollout of 13+ new North American sales territories. • Act as sales headcount liaison for Finance team. Track, approve, and maintain ROI for incremental and backfill headcount.

Team Lead, Enablement & Processes, Global Sales Operations March 2016-2017Served as internal sales processes point person for global sales teams. Specific focus on Australia.• Identified AU specific employee, product, & sales internal process needs after acquisition of ASDigital • Solved for gaps in global vs. Australia sales processes including productivity reporting, pricing, & product parity while spending 3 weeks in Sydney & Melbourne. • Filled in for maternity leave coverage as full time Sales Operations Manager supporting 4 full time employees & 3 interns from September 2016-December 2016.

Salesforce.com servitude, maintenance, & training. • Conducted sales & account management new hire trainings for Salesforce.com, 100+ trainings over the course of 4 years. • Project managed the creation of OpenTable’s first ever global, self-serve Salesforce.com automated training program using a mix of self-guided WalkMe tutorials & youtube videos. • Primary Sales & Services training lead for OpenTable’s launch of Salesforce.com in Japan. • Traveled to Tokyo, Japan, trained Japanese Sales & Services team in Salesforce process (15 employees). • Acted as main liaison for Account Managers hosting quarterly customer learning session seminars. Used Marketo email campaigns to support the invitation & attendance tracking process. 3-5 successful seminars per quarter.

•Assisted in the coordination of regional alumni events, donor activities, and open houses•Successfully assisted in increasing young alumni event participation •Provided administrative assistance to the Director of Alumni Affairs

•Assisted in preliminary editing process for nationally televised Book TV programs•Successfully created and edited informational graphics and captions to appear on Book TV programs•Greeted guests for After Words and In Depth Book TV programs; guests included politicians, authors, former cabinet members, journalists, and academics•Updated weekly photographs and YouTube videos on the Book TV website •Provided general administrative assistance to Book TV staff including copying, filing tapes and paperwork, and keeping track of data via the C-SPAN electronic database