Nancy Boyle Email & Phone Number

As Director of Operations I worked to ensure efficiency of workflow for all agency services in support of client workPartnered with Finance on monthly reports, ensuring accuracy and identifying areas of improvement across the agencyAdvised Executive Team on staff utilization, client performance and revenue forecastingLead budgets and scoping in partnership with New BusinessMentored and managed Project Management resourcesOversight of Video Production staff to ensure department deliverables and processes being developed are applied consistently and appropriately

As Director of Project Management I supervised a team of up to 6 Project Managers as well as managing a suite of clients. Managed all aspects of the production process including budgeting, staffing, scheduling, vendor management, tracking and delivering. Proficient across all mediums and a resource for junior team members. Dealt with any project conflict quickly and efficiently, ensuring internal and external goals were met, resolved production and accounting challenges, and ensured timely delivery of final product. Managed daily activities on all active projects and worked with other team members as required to accomplish client goals.

Lead project manager in a small ad agency, managing all aspects of client and internal work. Wrote and managed project budgets across multiple clients simultaneously. Developed schedules for creative team and ensured work was delivered properly and on time. Managed outside vendors. Worked with accounting to ensure timely and accurate client billing.