Communication- Working closely with the CD and DD to ensure smooth management of each project with weekly planning of each phase of the project’s cycle, identifying any areas of concerns with resourcing and delivery- Ensuring clarity amongst the team on the project’s deliverables, referring back the SOW and rolling feedback considerations throughout the projectOrganisation- Planning project set-up, sequencing, resourcing and future workflows- Managing annual leave across the whole team, resolving any conflicts and factoring any flags across scheduling and long term resource- Prioritising tasks and effectively managing mine and the wider team’s time, knowing what needs to get done when, and by whom- Facilitating case study workstreams (through planning with the CD and designer reviews) and the broader marketing implementationFinancial Management- Manage budgets and scoping effectively, producing statements of work for production budget spend and resource, with studio profit in mind- Tracking studio costs weekly, considering predicted profit throughout the project life cycle and resourcing accordinglyClient Services- Holding the project status at all times project workstreams, concisely articulating project actions to both client and team, ensuring client satisfaction - Hosting effective meetings, accurately noting and tracking actions- Identifying potential blockers and problem solving before issues arise- Reviewing existing processes and collaborating with the CSD to improve team efficiency with new processes

Communication- Acted as primary contact for clients on both short and long term projects covering 1 year +- Working closely with the senior designer and creative director to ensure smooth management of each project- Clearly communicating the client and project needs to the design team to ensure that the work meets the agreed brief- Maintaining productive long term relationships with clients and suppliersOrganisation- Assessing client briefs and assigning the appropriate designers to a project- Creating and implementing deadlines, project goals, expectations and workflows, to ensure a smooth production process with on-time delivery- Organising all client amends and delegating feedback to designers- Outsourcing and briefing photographers and freelance designers- Working alongside out of house animators and web developers, editing and reviewing their work in real timeFinancial Management- Estimating costs and budgets effectively for guaranteed profit- Raising invoices to Xero and uploading all bills to Hubdoc, monitoring any outstanding payments- Negotiating hours and budget of freelance creativesClient Services- Creating creative and administrative documents such as invoices, estimates and contact sheets in Photoshop and InDesign- Handling both client and in house social media accounts, increasing the former’s follower growth from 550 to 27,000 within 2.5 years- Managing procurement of print, large format production and organisingdelivery online and directly to publication

- Welcoming and inducting new staff and supporting them both in studio and remotely- Collating all staff timesheets and monitoring hours against estimates- Proofing and reviewing designs and checking documents before they are shared with the account team/client- Overseeing the schedules for staff, organising meetings and monitoring deadlines- Managing the smooth running of the studio including supervisng the inventory of the studio’s office supplies and handling all couriering- Filing and organising work on server

- Organising and creating lesson plans catered for each individual student in accordance to the school’s key stage 2 and GCSE curriculum, building and encouraging students’ confidence in work and self through effective communication and empathetic approach- Time-keeping and adapting lessons efficiently at the spare of the moment- Arriving promptly and prepared to each school- Maintaining a professional and appropriate communication with all students- Multi-tasking with my own adult education, completing my third year dissertation in tandem

- Managing animator’s scheduling to meet client expectations, minute taking and organising work