Customer Service Representative/Telecommunication Sales Agent
Employed a customer-focused, consultative sales approach to educate customers on products/services tailored to their needs.Responsibly managed inbound phone calls, chats, and emails, addressing sales inquiries promptly and professionally.Maintained an expert-level understanding of the company's product line features and business applications.Executed various related duties including creating customer accounts, upgrading services, booking installation dates, and resolving customer… Show more Employed a customer-focused, consultative sales approach to educate customers on products/services tailored to their needs.Responsibly managed inbound phone calls, chats, and emails, addressing sales inquiries promptly and professionally.Maintained an expert-level understanding of the company's product line features and business applications.Executed various related duties including creating customer accounts, upgrading services, booking installation dates, and resolving customer inquiries and issues. Show less