• Facilitating engaging and interactive workshops and training sessions to actively involve students in the IBM Open P-TECH program, using a variety of teaching methods and technologies to cater to diverse learning styles.• Analyzing complex data sets from various sources to provide data-driven insights and recommendations that help improve program outcomes and drive informed decision-making.• Collaborating closely with the IBM Open P-TECH team to develop comprehensive and… Show more • Facilitating engaging and interactive workshops and training sessions to actively involve students in the IBM Open P-TECH program, using a variety of teaching methods and technologies to cater to diverse learning styles.• Analyzing complex data sets from various sources to provide data-driven insights and recommendations that help improve program outcomes and drive informed decision-making.• Collaborating closely with the IBM Open P-TECH team to develop comprehensive and industry-relevant curriculum, activities, and teaching materials that effectively meet the learning objectives of the program.• Mentoring and guiding students throughout the program, providing personalized support, feedback, and encouragement to help them achieve their goals and maximize their potential.• Continuously monitoring student progress, identifying areas for improvement, and implementing tailored interventions to ensure students remain on track and succeed in the program.• Leveraging advanced data visualization techniques to present findings, insights, and recommendations in a clear, compelling, and actionable manner to stakeholders.• Coordinating with school administrators, educators, and other key stakeholders to align the IBM Open P-TECH program goals with the broader educational objectives and ensure seamless integration.• Troubleshooting and resolving any technical or logistical issues that arise during the program, ensuring a smooth and uninterrupted learning experience for students.• Continuously updating knowledge and skills through ongoing professional development, research, and engagement with industry experts to stay abreast of the latest trends, best practices, and innovations in the field.• Documenting comprehensive processes, best practices, and lessons learned throughout the program to enhance the overall effectiveness and scalability of the IBM Open P-TECH initiative. Show less

• Proactively identified and pursued new business opportunities, resulting in the successful acquisition of several high-value contracts.• Conducted thorough market research and competitive analysis to stay informed about industry trends, client needs, and emerging opportunities.• Developed and implemented strategic sales and marketing plans to expand the company's client base and increase revenue.• Maintained a robust pipeline of potential leads and prospects, effectively nurturing… Show more • Proactively identified and pursued new business opportunities, resulting in the successful acquisition of several high-value contracts.• Conducted thorough market research and competitive analysis to stay informed about industry trends, client needs, and emerging opportunities.• Developed and implemented strategic sales and marketing plans to expand the company's client base and increase revenue.• Maintained a robust pipeline of potential leads and prospects, effectively nurturing and converting them into paying customers.• Fostered strong relationships with key decision-makers and influential stakeholders, leveraging these connections to secure new business.• Prepared and delivered compelling sales presentations, proposals, and bids that highlighted the company's unique capabilities and value proposition.• Collaborated cross-functionally with the operations, project management, and finance teams to ensure the seamless delivery of client projects.• Provided regular progress updates and performance reports to senior management, offering data-driven insights and recommendations to drive continuous improvement.• Actively participated in industry events, conferences, and networking activities to stay abreast of market developments and identify new business prospects. Show less

Project Management:• Planned and successfully implemented the Sage system project, delivering the project on time and within budget.• Conducted comprehensive process mapping of every system in the business, ensuring a thorough understanding of the organization's operations.• Trained key personnel in the business to effectively roll out the system implementation, contributing to the successful adoption and utilization of the new technology.Network/Software… Show more Project Management:• Planned and successfully implemented the Sage system project, delivering the project on time and within budget.• Conducted comprehensive process mapping of every system in the business, ensuring a thorough understanding of the organization's operations.• Trained key personnel in the business to effectively roll out the system implementation, contributing to the successful adoption and utilization of the new technology.Network/Software Support:• Provided IT support, troubleshooting hardware problems, and performing general PC maintenance to ensure the smooth operation of the organization's technology infrastructure.• Supported and troubleshot client issues related to the use of the system, ensuring the timely resolution of technical problems and the continuous functionality of the software.• Administered the Windows Server 2012 environment, including creating user accounts in the Active Directory, configuring wireless routers, and troubleshooting internet connectivity issues.• Performed software upgrades, maintained computer hardware, and addressed technical problems, improving the overall efficiency and reliability of the organization's technology systems. Show less

• Assisted in the development and maintenance of the organization's website, implementing updates and improvements to enhance user experience.• Participated in the installation, configuration, and troubleshooting of various information and communication technology (ICT) systems and infrastructure.• Provided technical support to internal users, addressing hardware and software-related issues in a timely and efficient manner.• Collaborated with the IT support team to document and… Show more • Assisted in the development and maintenance of the organization's website, implementing updates and improvements to enhance user experience.• Participated in the installation, configuration, and troubleshooting of various information and communication technology (ICT) systems and infrastructure.• Provided technical support to internal users, addressing hardware and software-related issues in a timely and efficient manner.• Collaborated with the IT support team to document and maintain detailed records of incidents, problems, and resolutions.• Conducted research and analysis on emerging technologies, trends, and best practices, and presented findings to the management team.• Supported the implementation of data backup and disaster recovery protocols to ensure the integrity and security of the organization's critical information assets.• Assisted in the development and testing of custom software applications and integrations to streamline business processes.• Participated in ongoing training and professional development initiatives to enhance technical expertise and stay up-to-date with industry advancements. Show less

• Appointed as the county representative for the ICT Authority, serving as the primary point of contact and liaison between the organization and the local government.• Involved in comprehensive data collection and data entry processes, ensuring accurate and up-to-date information for the organization's records and reporting.• Facilitated network support and troubleshooting for the county's Digital Literacy Program, ensuring the smooth operation of the initiative and addressing any… Show more • Appointed as the county representative for the ICT Authority, serving as the primary point of contact and liaison between the organization and the local government.• Involved in comprehensive data collection and data entry processes, ensuring accurate and up-to-date information for the organization's records and reporting.• Facilitated network support and troubleshooting for the county's Digital Literacy Program, ensuring the smooth operation of the initiative and addressing any technical issues that arose.• Supported the team in providing general troubleshooting and problem-solving assistance for a wide range of IT-related issues, contributing to the overall efficiency and effectiveness of the organization's operations.• Trained teachers on the proper use and maintenance of Digital Literacy Program (DLP) devices, empowering them to effectively integrate technology into their teaching practices.• Prepared detailed reports and documentation related to the DLP program's implementation and progress within the county, providing valuable insights and recommendations to the management team.• Participated in the development and implementation of strategies to enhance the county's digital infrastructure and improve access to technology resources for the local community.• Collaborated with cross-functional teams to identify and address any challenges or bottlenecks related to the DLP program, contributing to the overall success and impact of the initiative. Show less

• Developed and delivered comprehensive ICT curriculum, including lesson plans, course materials, and assessments, to effectively engage and educate students.• Facilitated interactive classroom sessions, workshops, and hands-on learning activities to foster a deeper understanding of various ICT concepts and applications.• Provided personalized tutoring and mentoring to students, identifying their individual learning needs and implementing targeted strategies to support their academic… Show more • Developed and delivered comprehensive ICT curriculum, including lesson plans, course materials, and assessments, to effectively engage and educate students.• Facilitated interactive classroom sessions, workshops, and hands-on learning activities to foster a deeper understanding of various ICT concepts and applications.• Provided personalized tutoring and mentoring to students, identifying their individual learning needs and implementing targeted strategies to support their academic success.• Collaborated with the academic team to continuously review and refine the ICT curriculum, ensuring alignment with industry standards and evolving technological advancements.• Monitored and evaluated student progress, providing timely feedback and guidance to help them achieve their learning objectives.• Organized and led extracurricular ICT-related events, workshops, and club activities to promote student engagement and foster a vibrant learning community.• Maintained detailed records of student performance, attendance, and progress, and contributed to the development of comprehensive performance reports.• Participated in professional development opportunities, such as conferences, workshops, and training sessions, to enhance subject matter expertise and teaching methodologies. Show less

• Operated the switchboard, efficiently receiving incoming calls, taking messages, and transferring calls as required to ensure effective communication and responsiveness.• Welcomed and received guests, directing them appropriately to the relevant parties or locations to provide a professional and seamless visitor experience.• Ensured all visitors were assisted promptly and professionally, addressing their inquiries and needs with a high level of customer service.• Documented… Show more • Operated the switchboard, efficiently receiving incoming calls, taking messages, and transferring calls as required to ensure effective communication and responsiveness.• Welcomed and received guests, directing them appropriately to the relevant parties or locations to provide a professional and seamless visitor experience.• Ensured all visitors were assisted promptly and professionally, addressing their inquiries and needs with a high level of customer service.• Documented, recorded, and organized project files using automated filing systems, maintaining meticulous records and ensuring the effective management of information.• Updated the company's online profile using the Content Management System (CMS), contributing to the maintenance and enhancement of the organization's digital presence.• Developed and implemented new automated administrative systems, such as record management, filing, and time management, to streamline operations and improve efficiency. Show less