Nancy Cole Email & Phone Number

* Established Corporate Travel Department; reported to VP* Managing $30M in travel spend & overseeing all corporate travel services* Pioneered cost saving initiatives reducing spend by over $1M within the first yearAnalyze spend and identify opportunities for cost consolidationBuilt and maintained vendor relations for airline, ground transportation and hotels/corporate housingDeveloped and maintained corporate travel guidelines, documents and reference materialsMonitored corporate compliance * Reconciled Corporate Travel Cards UATP, Air Plus, and Amex* Launched international safety initiative * Work with HSE to reduce carbon footprint worldwide

* Trained all new agents on software, booking procedures and quality customer service

* Managed multiple locations: 8 offices in USA, 2 offices in Europe and 1 in India; reported to CEO * Oversaw staff of 250+ * Negotiated consolidated airline contracts* *Controlled annual air spend $20M* Weekly ARC/IAR submission using TRAMS* Automated internal procedures to cut cost/save time * Trained all agents in Amadeus, Sabre and Worldspan CRS's* Consulted and assisted IT in the development of Consumer Website* In charge of all AP/AR including bi monthly payroll* HR responsibilities included new hire, benefits, adherence to handbook, termination, and mediated employee disputes

* Saved Company over $100,000.00 in first year by implementing new travel policy* Arranged extensive international travel with many Around the World and Circle Pacific tickets* Supervised corporate travel for over 150 Systems Engineers* Managed expense reports and executive travel, both domestic and international* Negotiated corporate contracts with airlines, hotels and car rental companies

* ARC reporting and agency accounting * International and domestic reservations* Quality control and ticketing