Nancy Cunha Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

Analyze customer interactions within bmwusa.com using Adobe Analytics to help inform the client on customer journeys. Compare visit to lead success across different series, marketing channels, paid vs organic traffic, and bmwusa.com landing pages to optimize campaign performance. Track visit abandonment across different areas of the site to educate other teams on areas whose improvement may positively impact engagement rates. Compare Tier 1 projections to client’s targets to inform future media spending.

Woodcliff Lake, New Jersey, United States

Analyzed and verified data to be incorporated into new Tableau dashboards, enhancing data visualization capabilities and facilitating informed decision-making. Utilized and extracted data from existing Tableau dashboards to analyze specific KPIs and campaign performances. Assisted with the preparation and reporting of reverse funnel targets by series. Queried first and third-party data for ad hoc requests using SQL to extract valuable insights and support decision-making processes.

Bridgewater, New Jersey, United States

Created reports in Salesforce, applying accurate filters and logical statements to encompass necessary data for analysis. Developed an interactive Power BI dashboard to track and analyze design requests using Salesforce data. Constructed a dashboard to distinguish valid quotes and gain insights into lead time through Snowflake connections. Participated in early-stage Large Language Model (LLM) testing.

Woodcliff Lake, New Jersey, United States

Monitored and analyzed data to ensure precision and elevated the quality of data tables. Developed client-requested reports through the creation of intricate SQL queries. Utilized MS Report Builder & SPSS to streamline report automation on Aftersales invoices. Queried from databases to calculate dealer refunds for Aftersales parts and labor.

Montvale, New Jersey, United States

Supported the sales operations team by creating and maintaining spreadsheets on Excel and Smartsheet to track information for special accounts.

Kinnelon, New Jersey, United States

Administered two classes of high school juniors on a weekly basis to help prepare them for the Mathematics section of the SAT.

Maplewood, New Jersey, United States

Verified the accuracy and completeness of invoices and researched invoice discrepancies for suppliers. Tracked, verified, and completed payments of utility bills for over 35 locations including electric, water, phone, and maintenance bills using Epicor ERP Software. Accurately filed customer and vendor invoices with strong attention to detail in order to assure our paperwork can be referred back to for any inquiries.