Nancy Danielo Email & Phone Number

Croydon Park, Nsw

West South West Territory Of Sydney, Nsw

Dental consumables portfolio, enhancing the distribution and availability of products to the West South West territory, identifying and reporting on market oppurtunities to maximise return for existing and new products, developing and maintaining designated territory, maintaining good communications with management and managing high quality customer relationships, appraising customer needs and advising on product features and benefits, whilst providing accounting, clinical and product support.

Casula/Ingleburn

Responsible for overseeing and ensuring the day to day running of a small retail store and 2 staff members at a time. Managing employees to deliver target sales and compliance throughout the operation, as well as delivering excellent standards of customer service. Key Achievements: Creating an in-house database system for customer profiles in store and online. Meeting weekly sale targets consistently for a time period of 2 yearsAccountabilities: In charge of roster schedule In charge of new staff recruitment and staff training in customer service In charge of disciplinary action when deemed necessary Reporting end of day sales and summaries to store owner Customer service and sales, responsible for meeting sales targets regularly Money handling/operating point-of-sale computer system/eftpos transactions Organise merchandise and stock inventories Prepare and submit delivery stock punctually Providing up-to-date and accurate information to assist customers with inquiries Processing online customer orders and organising customer profiles on in-house database system Working as both part of a team and unsupervised where necessary

Bondi Junction, Nsw

RC Clinics, Bondi Junction (April 2013 - Dec 2013) – Part TimePerformed exceptional customer service and consultant duties including delivering treatment presentations to prospective clients, providing advice to patients, involved in marketing and promotional ventures, assisting dentists during dental procedures, maintaining comprehensive appointment and treatment records, orthodontics imaging and software handling, new staff training and office administration duties. Key Achievements: Completed “Introductory Myofunctional Orthodontics Workshop Certificate”  Involved in and performed staff training on consultation techniques, up to date clinical and company developments including product knowledge maintenance.  Pioneered in marketing the clinic to infant schools across Sydney, including liaising with prospective dental partners and delivering strategy proposals for future endeavours  Involved in creating and updating administration procedures and protocols including establishing protocol for weekly and monthly reports to practice manager Successfully contracted 1/3 of new patients in the time period of 4 months  Covered employees on holiday leave and sick leave on rostered days off Handled customer complaints in accordance with practice protocols Nil work compensation claims

Bachelor Of Medical Science, Human Biology

High Distinction – Appendicular Skeleton, Anatomy of Head and Neck, Neuroanatomy Distinction – Introduction to Information Technology.

Bachelor Of Medical Science, Human Bioscience

Bachelor Of Medical Science, Human Bioscience