• Built relationships with public sector organizations and other community resources including Montana Legal Services, and the City-County Health Department through oral and written communication• Managed and coordinated volunteer attorney family legal advice nonprofit for client, Gallatin Legal Assistance Clinic that served approx. 100 marginalized limited-income families annually•Developed and facilitated custom training using PowerPoint including for 30 managers and staff of a surgical center to increase their understanding of and ability to manage conflict• Used emotional intelligence to mediate workplace, family, property, and money conflicts•Created professional writing for contract bid submission for social government program, marketing and collateral materials, proposals, and website articles• Created summaries of parties’ key points and statements by efficient note-taking and orally reflected the content of my notes for clarification• Microsoft Word, Excel, PowerPoint, and Outlook, website developer, online scheduling Doodle and SignUp, Google forms, customer relationship management (CRM) HubSpot

• Manage and prioritize caseload while following rules, regulations, and state statutes• Read and summarize documents, and quickly analyze complex information to recommend action• Draft, edit, and proofread court documents with attention to detail resulting in high quality• Calendar court hearings, update and upload the weekly calendar on the county website• Maintain relationships with judges, judicial assistants, law clerks, clerk of court and staff, family community resources, language interpreters, the general public, attorneys at law, and the district court administrator• Use specialized court case relational database and case management software Full Court Enterprise, and e-filing software, Adobe Acrobat Pro, Microsoft Word, Teams, and Outlook

• Supervised 20 undergraduate student staff and co-supervised 8 Resident Assistants• Conducted regular staff development and information meetings, and wrote performance reviews• Screened for hiring, conducted interviews, oversaw onboarding, created schedules, timecards• Trained staff to use specialized property management software to manage resident keys and mail• Supported new residents with roommate conflicts and move requests• Used Microsoft Excel, Word, Outlook, Teams, specialized property management software

• Managed bookkeeping, accounts payable, payroll including retirement account contributions and tracking, credit card and bank reconciliations, produced reports for strategic planning• Wrote succession training manual for complex job tasks, edited accounting procedures manual• Assisted the director of operations, and program directors with non-profit budget development• Maintained relationships with executive director, program directors, staff, and vendors• Used QuickBooks Online, online payroll Intuit, Microsoft Excel, Word, Outlook, credit card processing software Stripe, merchant tracking Full Steam, online reservation software FlyBook, Google Drive, Docs, Sheets, productivity software Slack, timecard software When I Work

I produced both heart-warming and thought-provoking artwork. My ability to hear and understand my clients' vision and translate those words into graphic solutions has allowed me to meet and exceed my clients' expectations for over two decades. I have created over 25 logos as well as countless other graphic solutions for more than 80 different clients ranging from local small businesses to nationally known companies. I am originally from the Boston area, but in 1999 I chose to settle in Montana. My work ranges from digital to traditional including India ink and oil pastels and often is a combination of both. My clients have included Eliot House Publishing in Maine; Lycos.com; the Dean of the College of Technology in Billings, MT; Better Communications in Lexington, MA; and the Red Lodge Chamber of Commerce; among many others.Highlights of my local projects include an educational poster titled, Birds of Yellowstone Park, logos for Moose Trails Playground, People for Playgrounds, Longfellow Elementary's ArtWorks program, Red Lodge Farmer’s Market, Red Lodge's specialty license plate, and their first Christmas Stroll poster.

Promoted to Family Mediation Program Manager, Aug 2016Court Volunteer Mediation Program Manager, Aug 2015 Promoted after one year to lead an additional volunteer mediation program Awarded merit raises Fall of 2016, and June 2017 Interim Program Manager during the COVID pandemic for my ability to adapt to change• Managed two volunteer mediation programs with over 60 active volunteers, and served over 160 clients annually that provided high-quality, neutral mediation services in a safe environment• Mentored new volunteers, tracked and analyzed metrics that motivated volunteers, and recognized outstanding volunteers which resulted in record retention and engagement• Developed program updates that were shared with the Executive Director, and the Board of Directors for long-term planning• Developed relationships with court personnel, volunteers, community outreach, public speaking• Fundraising through writing grant impact stories and designing metrics graphics• Used a Macintosh, relational database FileMaker Pro Advanced, Microsoft Word, Excel, Outlook

• Managed a federal 3-year grant of nearly $2MM, developed accounting manual and succession training manual, initiated monthly draw-down procedure, budget tracking, compliance, quarterly reports, negotiated indirect and fringe rates using Excel, QuickBooks• Managed HR including recruitment, developed interview and performance review guidelines, job descriptions, and offer letters, developed employee manual, created org. chart with PowerPoint• Initiated employee benefits allowing the company to grow and attract high-quality candidates• Initiated a job tracking system using Excel resulting in improved customer service and efficiency• Bookkeeping including AP/AR, payroll, and reconciliation using QuickBooks resulting in clean audit

• Supervised two staff members and managed the front desk of a busy 500+ employee social services for-profit organization that provided EAP services to Fortune 500 companies• Photographed and managed the production of an Employee Directory that met the need of employees to create and maintain a connection with their co-workers within a large company where there were little to no face-to-face interactions

• Selected by the President and the CEO to support both executives and be the interim assistant (for maternity leave) for my professionalism and excellent customer service