Nancy Diaz Email and Phone Number

Support for Las Americas region. Follow subjects as defects and enhancements.  Project Leader to implement PEGA CCMT for a new customer.  Follow ticket issues.

Coordinate Claims and Rebate team Project Leader in PEGA CCMT (Cash Collection Management Tool) Collections Manager. Oversee the overall invoicing collection process, cash application activities and timely management for all AR aging. Accuracy Forecast report (Yearly, Monthly, weekly follow up). KPI’s Reports. CFO Reports / LAO Reports. Release purchase orders, according with the company policies to minimize potential risks

Participation in Credit and Collection Centralization as Services area. Establish joint strategies (commercial and technical area) to recover overdue and solve disputes. Negotiations for Mains Overdue Customers that resulted in important collection. Support in the Implementation of a new Cash Collection Management tool (PEGA and looking for continual improvement and requirement all the necessary changes for Mexico operation, reporting each issue in tool performance. Support PEGA developers to… Show more Participation in Credit and Collection Centralization as Services area. Establish joint strategies (commercial and technical area) to recover overdue and solve disputes. Negotiations for Mains Overdue Customers that resulted in important collection. Support in the Implementation of a new Cash Collection Management tool (PEGA and looking for continual improvement and requirement all the necessary changes for Mexico operation, reporting each issue in tool performance. Support PEGA developers to make CCMT Report automation. Show less