Nancy Dicus Email & Phone Number

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages.* Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specificdestinations.* Hear and resolve complaints from customers or the public.* File records.* Provide information about establishment, such as location of departments or offices, employees within theorganization, or services provided.* Analyze data to determine answers to questions from customers or members of the public.* Keep a current record of staff members' whereabouts and availability.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specificdestinations.* File and maintain records.* Provide information about establishment, such as location of departments or offices, employees within theorganization, or services provided.

Answer telephones, direct calls, and take messages.* Communicate with customers, employees, and other individuals to answer questions, disseminate or explaininformation, take orders, and address complaints.* Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.* Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Associate'S Degree, Banking And Financial Support Services, B

High School Diploma, Banking And Financing

Education record