Nancy Diffenbaugh Email & Phone Number

Nashville, Tn, Us

Sr. Recruiter for Director, Admirative Director and Vice President of Surgical ServicesSr. Recruiter for Assistant Chief Nursing Officer enterprise wide.Sr. Recruiter for Executive positions in the Graduate Medical Education Division enterprise wide.Sr. Recruiter for 2023 newly created Denials Management service line. Sourced and hired Physician Advisors and Physician Advisors Coordinators nationwide.

Penn Medicine Lancaster General Health is a not-for-profit Health System with a comprehensive network of care, including more than 300 primary-care and specialty physicians; outpatient and Urgent Care services, and four hospitals with a total of 786 licensed beds: Lancaster General Hospital, Women and Babies Hospital, Lancaster Rehabilitation Hospital, and Lancaster Behavioral Health Hospital. Hired to stabilize and contribute to physician recruitment results and strategies with major affiliate of University of Pennsylvania. Partner with all Medical Department Chairs, Senior Leadership, Legal, and Operations teams across the enterprise to identify, strategize, and forecast hiring initiatives. Executed full life cycle recruitment plans through candidate development, negotiation of offers and relocation packages to secure high-level personnel. Designed and implemented search strategies utilizing multiple tools, online videos, LinkedIn Recruiter, Doximity, databases, job boards, social media, and national conferences. Proven and documented record of successfully managing complex offer negotiations.• Create executive presence by providing results as SME, exhibiting energy, excitement, enthusiasm, outside the box thinking regarding academic recruitment. Build credibility and trust through knowledge of field, developing processes, producing results, including effectively communicating with and influencing a variety of audiences.• Create an excellent Candidate experience through continued communication. • Cost reduction and work hours through strategic partnership with national firm for maximizingposting system-wide job opportunities. • Proven record of successfully managing complex offer negotiations.• Maintains accurate and up-to-date tracking of all opportunities and candidates’ status through centralized database program and tracking tools.

Baltimore, Md, Us

As one of the largest private employers in the state, The University of Maryland medical system’s 29,000+ team members and 4,600+ affiliated physicians provide primary and specialty care in more than 150 locations and at 14 hospitals: including the flagship academic University of Maryland Medical Center. • Led, mentored, and fostered teambuilding to 20- 25 corporate and RPO team members supporting all facets of full life cycle recruitment for integrated health care system. • Key responsibilities include organizing, analyzing, and reporting on staffing activity metrics and new program features of implementation of new marketing tools, approach and strategies. Partnered with Recruitment Marketing.• Oversaw and implemented change management for new policies and programs. • Appointed the point of contact/project manager for the most complex shared services TA transition for the Upper Chesapeake Hospital, the largest hospital in the system. • Worked in close strategic collaboration with the Interim Sr. Director of Talent Management for improvement in TA recruiting and HR coordinator processes, and development of recruitment marketing. • Ability to identify performance and recruiting gaps. Recommended appropriate processes and improvement interventions.

Nashville, Tn, Us

Directed daily operations and management of HR Assistants and interns for work supervision, direction, and employee development. Filled 1,149 requisitions over tenure. Expanded social media advertising and branding. Created and managed budget of over $475,000.• Oversaw and onboarded the employees of five acquisitions, including international employees.• Developed the strategic direction of the team as it related to the local and national hiring trends, while anticipating the company’s response to local labor market changes in unemployment rate and company threats. • Designed and executed comprehensive consultative recruiting strategies to attract and hire 230 corporate and IT employees. • Leveraged key impact metrics and dashboard tracking analytics to build a data-driven, technically skilled recruiting team. • First time recruitment partnering with Marketing to expanded social media by creating a social media video, and social media posts for publication; thereby increasing followers from 7,594 to over 12,000. Retention went from 2.4 years to 3.3 years. • Project Manager for three ATS implementations during my eight plus years at HealthStream. Implemented Paycom in 2019 in 7 months. • Created and hosted multiple Paycom User and Hiring Manager training sessions when first implemented, as well as ongoing update training.• Modernized and branded New Hire Onboarding class and paperwork, increasing new hire onboarding satisfaction by 94.7%.• In response to employee yearly survey, planned and implemented multiple employee retention quarterly events involving Executives and new employees.• Created and rolled out Multiple Hiring Manager Guides and step by step guides on each new ATS hiring process.• Prepared accurate, and legally correct vendor agreements and managed vendor relationships, while reducing vendor spend by 45%.

Nashville, Tn, Us

Directed daily operations and management of HR Assistants and interns for work supervision, direction, and employee development. Filled 345 requisitions. Created and managed budget of over $325,000.• Managed two HR Assistants and mentored two HR interns for work supervision, direction, and employee development with a recruitment budget of $325,000.• Recruiting team in 2017 Filled 167 requisitions and in 2018 filled 178 requisitions.• Researched and presented 2019 Recruitment Strategy to CEO and President/COO. • Led key initiatives as project manager including the creation and implementation of innovative programs: social media, branding to drive recruitment, ATS (HRSoft) and goal management system.• Updated corporate wide position’s salary ranges. • Created and implemented new processes for efficiencies, diversity, and inclusion for 170 hiring managers.• Established a consistent company recruitment presence at local and regional career fairs and association meetings.• Created Career Landing pages for LinkedIn, Indeed and Stackoverflow (IT) as mentoring exercise with recruiting team members.• Partnered with Marketing to create career tab on top of company website and create career landing page on company website.

Nashville, Tn, Us

Talent Acquisition Specialist and HR Generalist filling 77% of open positions, while managing vendor contracts, interns, and implementation of two ATS systems. Saved $2,672,147 over a two-year period using no vendors. • Worked with National Organizational Development Team on Career Pathing for all positions/departments for HealthStream. • Managed a high-volume of requisitions across multiple position types and recognized as the only corporate wide recruiter representing 75% of all posted requisitions. • Requisitions filled: 2013= 97/150; 2014 = 100/164, 2015 = 123/132, 2016 = 147/163 = 467/609 =77%. • Vendor management: in 2016 and 2017 no vendors were used. Savings equaled 100% of fees or an average of $16,000 per hire or $2,672,147.00. • Executed strategies and maintain a talent pipeline, while managing external staffing vendors. • Prepared accurate, and legally correct vendor agreements. • Oversaw full life cycle of talent acquisition including onboarding and negotiation of terms of employment. • Maintain records for recruiting metrics, applicant flow, interviews conducted, Time to Fill, and Affirmative Action. • Consult with Hiring Managers on hiring strategy for appropriate staffing.• Project Manager for ATS implementation and assisted with creation of multiple reports.• Administrated HealthStream Learning Center, which contains required Government and Company courses.• Created, implemented, and ran the onboarding program, which includes benefit discussion and interpretation. • Developed and enforced HR policies surrounding HR procedures and HR FAQ for intranet.• Designed and enhanced multiple processes regarding ATS, hiring managers, onboarding, and recruiting efforts. • Coordinated and attended local job fairs, initiated partnership with Nashville Software School; with subsequent hiring of 6 candidates.

Nashville, Tennessee, Us

Manage Talent Acquisition process for major provider of healthcare services to the corrections industry for 36 jail and prison medical clinics in 10 states. • Consistently had the highest fill rates of all recruiters. Filled 132/145 requisitions.• Strategize, source, screen, interview, and recommend Executive leadership, healthcare providers, physicians, and dentists for 36 facilities in 10 states with critical recruiting needs for the South and Midwest.• Support development of corporate strategies through on-going understanding of the current and future recruiting trends in the healthcare market. • Execute and maintain a network and pipeline of candidates, as well as external vendors. • Maintain records; generate reports and logs pertaining to recruiting metrics, applicant flow, interviews conducted, Time to Hire, Cost of Hire and staffing. • Manage ATS system for candidates within my purview. Negotiate offer letters.

Talent Acquisition Consultant and Business Development for a national consulting and recruitment firm. Managed recruitment efforts for national and multi-facility healthcare systems nationwide.