Provides key support in the training and quality control monitoring of agencies providing services and am involved in electronic and hard copy document collection and review projects. I have 26 years of experience with the Department of Mental Health where I have worked as a Case Manager, Quality Assurance, and Technical Support and have collaborated with teams to ensure quality and to assure quality of services. I have great problem-solving skills, analytical skills and can get things done both in a demanding team environment and independently.