Nancy F. Wright Email & Phone Number

York, Pa

• Provided high quality instruction to individual students and small groups• Uses data to provide instruction to students and to bring their skills to grade-level• Collaborated with teachers, administration, and families to help identify best practices forindividual and small groups of students• Used identified research-based interventions focuses specifically on individual student needs• Maintained data-based documentation of continuous monitoring of student performance andprogress• Provided data to school teams and participates in decisions about student progress• Communicated with teachers, administration, and families regarding student progress• Assisted with identifying students for placement in intervention groups• Participated in meetings with teachers, administration, and families to discuss studentplacement and progress• Provided diagnostic assessments for students as needed• Supported implementation of assessment tools and data management systems

Harrisburg, Pennsylvania Area

• Conceptualized and implemented a recruitment program for the Employment, Banking, and Revenue Human Resource Delivery Center.• Recruited employees for several departments; delivered presentations on agency jobs and commonwealth employment opportunities. • Interfaced with schools, colleges, trade schools, vocational technical schools, and other organizations to establish partnerships and provide knowledge of agency jobs, internships, and apprenticeships. • Contributed to Workforce and Succession Planning meetings with agencies; determined recruitment needs and challenges. • Partnered with EBR Equal Opportunity staff to develop and implement diversity recruitment programs.• Represented EBR client agencies at job fairs and college recruitment days; encouraged potential candidates to apply for positions within the represented agencies and state government. • Performed research to prepare correspondence related to recruitment and appointment activity.

York, Pa 17404

• Liaised with employers by phone or in person to schedule face-to-face meetings. • Engaged with EDSI/CareerLink employees to ensure that client expectations are met. • Entered employer information into all appropriate databases; monitored employer activities.• Served as the EDSI/CareerLink representative at conferences, meetings, and select social functions.• Evaluated staff performance; drafted quality plans for businesses.• Updated customer accounts in the company computer system to ensure accurate data regarding personnel, inspections, audits, and local and state policy changes.• Bridged communications with clients to ensure satisfaction and retention.• Interfaced with various clients to resolve issues related to various business service units.• Answered and returned phone calls from customers regarding complaints, suggestions, or inquiries.

York, Pa 17403

• Established and enforced rules for behavior and procedures to maintain order and improve students’ performance, behavior, social development, and physical health. • Prepared and administered classroom materials and activities. • Instructed students individually and in groups using lectures, discussions, and demonstrations.• Determined individual developmental needs; initiated customized coaching and mentoring to help students master new skills.• Encouraged students to achieve their goals through open communication and positive feedback.• Leveraged various technologies and instructional methodologies to keep courses fresh and engaging.• Mentored struggling students individually regarding course materials and other academic issues.• Contributed to weekly meetings to discuss departmental goals and plan upcoming events.

York, Pa 17404

• Maintained communications with site manager, job skills coaches, and HR interviewers to ensure team effectiveness and program efficiency.• Led mock job interviews; assisted participants with resume writing and interviewing skills.• Developed and presented PowerPoint presentations to small groups. • Planned and executed creative, cost-effective human resource events to increase employee satisfaction and morale.• Coordinated training and on-site supervision to enhance participants’ employment social and behavioral skills.• Collaborated with senior management to develop and implement a culture change initiative that supported the core values of the organization.• Devised plans to guide progressive individual training to promote self-sufficiency.

York, Pa 17403

• Coordinated group orientations, new hire training, and recruitment functions. • Interpreted home and business insurance policies; conducted property inspections. • Educated homeowners and business policy owners about their customized insurance policies. • Explained policy details; recommended changes in insurance program and beneficiaries.• Advised clients in mitigating risks by educating them about potential gaps in their insurance coverage.• Interviewed clients to collect information concerning their insurance situations, needs, and objectives.• Assisted clients in accurately completing insurance claims jacket for payment processing.

Lebanon, Pa 17042

• Promoted and optimized diversity initiatives within the North Eastern region.• Collaborated with committee members to implement initiatives to meet organizational diversity goals.• Partnered effectively with diverse individuals at all organizational levels. • Created clear mission/vision statements to best reflect the organization’s purpose.• Fostered and maintained external relationships to increase representation among targeted groups.• Ensured regulatory compliance with legal requirements concerning employee management.• Coached senior and middle management on critical personnel/leadership issues.

Master Of Science - Ms, Human Resources Management And Services, 3.6 Gpa

Bachelor'S Degree, Healthcare Administration

Associate Of Science - As, Healthcare Coding